Docebo

Customer Marketing Manager

Toronto, Ontario · Senior · Contract

Sponsorship not specifiedDetected 36 days ago

RESTProject ManagementSalesforceCompensationCustomer SuccessCustomer SupportCommunicationMentoringWritingOrganizational Skills

About the role

We're shaping the future of learning with a team that isn't afraid to challenge the status quo.
If you're excited by the idea of using AI to make work-life better for real people-you'll feel right at home here.

Drive the execution of Docebo's customer marketing and advocacy programs.
Support the Revenue Marketing team as they create upsell campaigns and personalized content journeys across different roles, verticals, and customer segments.
Manage UserEvidence, our public-facing customer evidence library and proof point acquisition tool.
Manage third-party review sites (G2, Gartner Peer Insights, etc.) and quarterly campaigns.
Develop processes for automating story capture from sources like Gong calls and review site feedback, enabling scalable story creation.
Oversee the customer gifting and rewards strategy to incentivize and recognize customer achievements, building long-term relationships.
Collaborate closely with Product, Customer Success, and Marketing teams to align customer marketing efforts with broader company goals.
Support technical enablement of the Docebo platform by partnering on customer-facing product communications and webinars as needed.
Support reporting on program activity and basic engagement trends.
Maintain accurate tracking of customer assets across customer stories, written testimonials, proof points, and videos.

Support major customer events like our bi-annual Customer Advisory Board meetings, Inspire Learning Awards, or customer experiences at our annual Inspire conference.

You'll get access to health benefits, so you can get the care you need when you need it.
We're an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place.
Manage and scale the Docebo Maestros program to foster advocacy, peer-learning and mentorship, and connection in Docebo Community.
Track execution metrics for customer marketing programs (e.g., engagement, content creation and coverage, retention, and revenue influenced).
DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process.
If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide.
At Docebo, we're using AI to change how people learn at work-and we mean actually change it.
Work closely with our Senior Customer Advocacy Analyst to support and track customer references & engagement. Similarly, partner with the Senior Community Manager to engage our customers via the vibrant and very active Docebo Community.

We are committed to diversity and inclusion in our workforce.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.

s of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under appl

This listing is sourced directly from Docebo's careers page and normalized into a canonical job model.