Asapp

Head of IT

New York

Sponsorship not specified$200k-$250kDetected 40 days ago

PythonBashGitAWSGCPAzureCloud PlatformsGitHub ActionsSite Reliability EngineeringComplianceStakeholder ManagementProcurementLeadershipCommunication

About the role

We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes.
We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship.
We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1.

Own the full identity lifecycle across Okta, including provisioning, deprovisioning, SSO/SCIM integrations, and group-based access policies.
Partner with Security Engineering to enforce least-privilege access across cloud and SaaS platforms.
Lead access reviews, audit support, and IAM-related compliance deliverables in partnership with the Security and Privacy team.
Manage macOS and mobile fleet via MDM (Kandji/Iru), including configuration profiles, software packaging, and compliance enforcement.
Maintain CrowdStrike Falcon deployment and endpoint security posture.
Own the administration and governance of company-wide AI platforms, including Claude Enterprise - managing user provisioning, usage policies, SSO integration, and adoption across teams.
Partner with Engineering and business leadership to identify opportunities where AI tooling can reduce operational toil and improve team effectiveness.
Administer and optimize the broader SaaS stack, including evaluation, onboarding, SSO integration, and license management.
Build and maintain automation to reduce manual IT toil, including scripting, GitHub Actions, API integrations, and MDM-delivered configurations.
Lead or support strategic tooling rollouts (e.g., AI productivity platforms, developer toolchains).

Team & Stakeholder Management
What we'd like to see
7+ years of IT experience with modern tech stack, with at least 3 years in a leadership or management role.
Deep hands-on experience with Okta (SSO, SCIM, lifecycle management) and macOS MDM platforms (Kandji, Jamf, or equivalent).
Strong working knowledge of SaaS administration, access management, and IT tooling.
Experience administering AI platforms such as Claude Enterprise, Microsoft Copilot, or similar - including governance, access control, and change management.
Experience supporting compliance frameworks (SOC 2, ISO 27001) in an IT capacity.
Excellent written and verbal communication skills

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.
If you have a disability and need assistance with our employment

deliver the best AI-powered customer experience-faster than anyone else.
To achieve that, we're guided by principles that shape how we think, build, and execute.
We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India-to bring the best minds together.
If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk.
This is more than a job-it's a journey.
We're looking for a hands-on IT Leader to own the end-to-end internal information technology function at ASAPP, reporting to the VP and Head of Security and Trust.
The scope spans identity and access management, endpoint and device management, SaaS and AI platform administration, service desk, security and compliance operations support, and physical office infrastructure, supported by a team of 4 to 5 IT engineers.
This is a technical leadership role.
This role has a hybrid schedule, with 3-days a week in our NYC office.
The right candidate is equally comfortable driving strategy and getting into the details, whether that's reviewing an MDM configuration, building automation, managing the company's AI productivity stack, or partnering with the Security team on a SOC 2 audit cycle.

This listing is sourced directly from Asapp's careers page and normalized into a canonical job model.