Hclamericainc

Hclamericainc

Walk-Up IT / Deskside Support

Melvindale, MI, United States · Staff+

Sponsorship not specifiedDetected 2717 days ago
iOSExcelProcurementInventory ManagementCustomer SupportCiscoCommunicationProblem SolvingCritical ThinkingTime ManagementMicrosoft Office

About the role

  • About HCL HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age.
  • Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
  • With a worldwide network of R&D, innovation labs and delivery centers, and 127,000+ 'Ideapreneurs' working in 43 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Requirements

  • Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
  • Must be self-motivated and the ability to work independently with minimal supervision
  • Must have excellent time management skills
  • Must be detail and process oriented
  • Ability to walk long distances across large facilities
  • Must be able to pass a background security check
  • Experience with ticketing systems (BMC, SNOW, RequestCenter etc.)
  • Experience working with executives
  • Experience with iOS
  • Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions

Equal opportunity

  • Experience performing remote control of PCs and video conferencing knowledge
  • SCCM experience

This listing is sourced directly from Hclamericainc's careers page and normalized into a canonical job model.