Hclamericainc
Walk-Up IT / Deskside Support
Melvindale, MI, United States · Staff+
Sponsorship not specifiedDetected 2717 days ago
iOSExcelProcurementInventory ManagementCustomer SupportCiscoCommunicationProblem SolvingCritical ThinkingTime ManagementMicrosoft Office
About the role
- About HCL HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age.
- Our technology products, services and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.
- With a worldwide network of R&D, innovation labs and delivery centers, and 127,000+ 'Ideapreneurs' working in 43 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.
Requirements
- Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
- Must be self-motivated and the ability to work independently with minimal supervision
- Must have excellent time management skills
- Must be detail and process oriented
- Ability to walk long distances across large facilities
- Must be able to pass a background security check
- Experience with ticketing systems (BMC, SNOW, RequestCenter etc.)
- Experience working with executives
- Experience with iOS
- Provide direct Face-to-Face world class end user support experience with an emphasis on quality resolutions
Equal opportunity
- Experience performing remote control of PCs and video conferencing knowledge
- SCCM experience
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