Plasmidsaurus
Revenue Operations Manager
San Francisco · Vp
Sponsorship not specifiedDetected 55 days ago
PythonBigQuerySnowflakeRedshiftData VisualizationLLMsStakeholder ManagementHubSpotSalesforceCRMSalesBusiness DevelopmentForecastingCustomer SuccessResearchLeadershipCommunicationProblem SolvingOrganizational SkillsMetabase
About the role
- Plasmidsaurus is hiring a Revenue Operations Manager to help scale the systems, data infrastructure, and intelligent workflows that power our commercial organization.
- You will ensure Account Managers, Customer Success managers, Inside Sales reps and Marketing get the data, signals, and tools they need to identify the right accounts, reach those accounts with the right context, and measure what is working.
- This is a highly visible, cross-functional role with broad ownership across CRM operations, automation, enrichment, reporting, commercial intelligence, and AI-driven workflow development.
Responsibilities
- Design, develop, and scale the workflows, systems, integrations, and governance processes that power the commercial organization.
- Build CRM enrichment, deduplication, account hygiene, and data quality processes that improve operational efficiency and reporting reliability.
- Develop account tiering, segmentation, and classification automation to support scalable GTM planning and execution.
- Maintain and evolve commercial systems, enrichment cadences, and reporting infrastructure as the company scales.
- Build and deploy AI-enabled workflows that improve commercial productivity, prioritization, and decision-making.
- Develop LLM-powered account summaries, contact intelligence, signal scoring, and agentic business development support workflows.
- Create proactive alerting systems for expansion signals, churn risk, publications, funding announcements, hiring activity, and other commercial triggers.
- Develop automated MBR and QBR data packages for commercial leadership.
- Support forecasting, territory planning, segmentation, and strategic business reviews.
- Together, we are building the world's most efficient sequencing engine that operates overnight, scales globally, and helps scientists make breakthroughs faster than ever before.
Requirements
- 2-6 years of experience in Revenue Operations, Sales Operations, GTM Operations, Commercial Operations, Business Systems, or related analytical roles in high-growth startup or scale-up environments.
- Strong experience with CRM systems such as HubSpot or Salesforce, including workflow automation, field configuration, and data quality management.
Benefits
- Create self-serve dashboards and reporting that help field teams and commercial leadership understand account health, pipeline performance, and growth opportunities.
- Build reporting around account tier coverage, product attach rates, pipeline velocity, geographic performance, RNA-seq sample growth, repeat order behavior, and customer engagement.
Company info
- Identify operational bottlenecks and improve workflows that help field teams spend more time with customers and less time managing data.
- Now we are expanding that same disruptive model across all of genomics.
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