PartsSource
Vendor Relations, Manager
Charlotte, North Carolina, United States
Sponsorship not specifiedDetected 9 days ago
NegotiationProcurementPerformance ManagementContract ManagementPatient CareCommunicationOrganizational Skills
About the role
- Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
- Service is personal - our vendor network represents our technicians, engineers, and fellow team members in the field.
Responsibilities
- Support cost-saving initiatives and value creation opportunities through vendor partnerships.
- Collaborate with internal stakeholders to understand business needs and identify vendor solutions that meet those requirements / customer expectations.
- Develop trusting, lasting, and mutually beneficial relationships with vendor of all sizes.
- Lead the vendor selection process, including RFQs (Request for Quotes), RFPs (Request for Proposals), and evaluation of vendor bids, building out a readily available, industry leading vendor network.
- Collaborate with sales and operations to create optimal vendor solutions and actively manage them through the contract lifecycle.
- Support vendor onboarding and offboarding activities in alignment with standard operating procedures.
- Collaborate with Service Operations to create and actively manage service delivery plans for each customer account.
- Maintain up-to-date records of vendor certifications, insurance, and regulatory compliance.
- Maintain accurate records of vendor activities, performance metrics, and financial transactions.
- Create a system that both holds vendors accountable for performance as well as recognizes them for strong performance / collaboration.
Nice to have
- Oversee contract renewals and amendments in alignment with organizational goals.
- Experience managing both customer and supplier relationships, including the development of operational strategies (OEM or ISO) preferred.
- Strong negotiation and conflict resolution skills.
- Excellent analytical and organizational skills with
Benefits
- Provide regular reports to senior management on vendor performance, cost analysis, and relationship health (as requested).
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This listing is sourced directly from PartsSource's careers page and normalized into a canonical job model.