PartsSource

PartsSource

Vendor Relations, Manager

Charlotte, North Carolina, United States

Sponsorship not specifiedDetected 9 days ago
NegotiationProcurementPerformance ManagementContract ManagementPatient CareCommunicationOrganizational Skills

About the role

  • Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
  • Service is personal - our vendor network represents our technicians, engineers, and fellow team members in the field.

Responsibilities

  • Support cost-saving initiatives and value creation opportunities through vendor partnerships.
  • Collaborate with internal stakeholders to understand business needs and identify vendor solutions that meet those requirements / customer expectations.
  • Develop trusting, lasting, and mutually beneficial relationships with vendor of all sizes.
  • Lead the vendor selection process, including RFQs (Request for Quotes), RFPs (Request for Proposals), and evaluation of vendor bids, building out a readily available, industry leading vendor network.
  • Collaborate with sales and operations to create optimal vendor solutions and actively manage them through the contract lifecycle.
  • Support vendor onboarding and offboarding activities in alignment with standard operating procedures.
  • Collaborate with Service Operations to create and actively manage service delivery plans for each customer account.
  • Maintain up-to-date records of vendor certifications, insurance, and regulatory compliance.
  • Maintain accurate records of vendor activities, performance metrics, and financial transactions.
  • Create a system that both holds vendors accountable for performance as well as recognizes them for strong performance / collaboration.

Nice to have

  • Oversee contract renewals and amendments in alignment with organizational goals.
  • Experience managing both customer and supplier relationships, including the development of operational strategies (OEM or ISO) preferred.
  • Strong negotiation and conflict resolution skills.
  • Excellent analytical and organizational skills with

Benefits

  • Provide regular reports to senior management on vendor performance, cost analysis, and relationship health (as requested).

This listing is sourced directly from PartsSource's careers page and normalized into a canonical job model.