Anza Mortgage Insurance Company

Anza Mortgage Insurance Company

Customer Success Representative

Wilmington, NC

Sponsorship not specifiedDetected 26 days ago
Account ManagementOutbound SalesCustomer SuccessCommunication

About the role

  • This is a rewarding opportunity in our Wilmington, NC, company headquarters.
  • As a customer success representative, you will be directly responsible for solving lender-specific issues as well as promoting new opportunities to non-using / low-usage customers with the goal of strengthening long-term relationships.

Requirements

  • College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology.

Compensation

  • Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs.
  • Work in a team environment, focusing on achieving predetermined corporate and team / individual goals.
  • Qualifications College Degree with the ability to understand mortgage lending processes, terminology, and lender-specific technology.
  • Travel as needed to local, regional, or national mortgage lending and corporate events.
  • Exceptional communication and interpersonal skills, with the ability to influence both externally and internally.
  • Competitive base salary plus performance-based incentives tied to achievement of predetermined goals.

Company info

  • Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers.
  • include: Regional, Key, and Local Account Management: Cultivate and expand relationships with mortgage lenders to begin a business relationship that leads to new business with an ongoing responsibility of bringing long-term value to our lender customers.
  • Tracking and Reporting: Maintain a record of outbound account-specific calls to develop relationships and record of inbound calls from customers to address and solve customer needs.

This listing is sourced directly from Anza Mortgage Insurance Company's careers page and normalized into a canonical job model.