DISA

Senior Account Manager

USA - Remote · Senior

Sponsorship not specified$66k-$85kDetected 29 days ago

SalesforceCRMAccount ManagementNegotiationProcurementCommunicationProblem SolvingPublic SpeakingMicrosoft Office

About the role

The Senior Account Manager, Client Success serves as the primary liaison for a dedicated portfolio of key clients.
This role is focused on nurturing long-term partnerships by deeply understanding client needs, driving strategic value, and identifying opportunities to expand services.
The successful candidate will bring a consultative approach to account management, blending client insight, business acumen, and solution-oriented thinking to consistently exceed expectations.

Act as the main point of contact for a portfolio of assigned clients, building trust and delivering proactive support and solutions.
Develop and maintain detailed account and project plans that outline objectives, timelines, and progress for each client.
Serve as a strategic partner to clients by understanding their organizational structures and challenging them to consider innovative solutions.
Lead and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations.

Minimum of 5 years of account management, client success, or related experience, including direct responsibility for managing large, enterprise-level client accounts.

Bachelor's degree or equivalent experience required.
Strong communication, negotiation, and presentation skills.
Organized, self-motivated, and results-driven, with excellent attention to detail.
Professional demeanor with high business maturity and problem-solving capabilities.
Proficient in Salesforce and Microsoft Office Suite.
Willingness to work flexible hours and travel occasionally for client meetings or industry events.
Key Skills and Experience:

Pay may also vary based on geographic location in accordance with our compensation practices.
$66,000 - $85,000 Annually

Personal and Sick Paid Time Off.
Medical/Dental and Vision.
Group Life Insurance, HSA/FSA.
Educational Assistance Program.
While performing the duties of this job the employee is regularly required to speak, hear, have close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Compensation for this role is determined by factors such as skills, experience, education, training, and internal equity.

DISA Global Solutions is a leading safety and compliance provider supporting more than 55,000 customers worldwide, including over 30% of the Fortune 500.
With 1,600+ team members across 30+ locations, we've delivered innovative solutions since 1986 and process more than 20 million orders each year.
As a multi-year Top Workplaces award winner, DISA offers competitive pay, robust benefits, and a collaborative, growth-focused culture.
Employees enjoy ongoing training through our internal learning and development team, monthly appreciation events, and numerous opportunities for career advancement.
Position Summary

This listing is sourced directly from DISA's careers page and normalized into a canonical job model.