Elation Health
Technical Support Specialist
Canada - Remote
Work authorization required$53k-$75kDetected 48 days ago
Customer SupportCommunicationProblem Solving
About the role
- Over the next 6-9 months, AI will take on more of the routine, repetitive cases at Elation.
- Now you want to formalize that work as the role itself.
- We hire for judgment, taste, and curiosity, not process adherence.
Responsibilities
- That doesn't shrink the human role - it builds on it.
- shaping how AI handles conversations, holding the customer-trust moments that need real judgment, and turning patterns into priorities Engineering delivers.
Skills
- Shipped 3-5 AI solutions
- 0-4+ years of relevant experience inSupport, Implementation, CS Ops, embedded data analyst, or AI/automation tinkerer in any field.
- Strong customer-facing communication and trust-building skills
- Pattern recognition and synthesis muscle
- Curiosity and natural problem-solving instincts
Compensation
- $52,500 - 75,000 CAD
- Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.
- We firmly believe a strong culture that supports a diverse and inclusive workforce allows us to achieve Elation's mission of helping independent primary care thrive.
- Elation welcomes individuals from all backgrounds and walks of life.
Equal opportunity
- Elation welcomes individuals from all backgrounds and walks of life. Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
- Elation is proud to be an Equal Opportunity Employer and is dedicated to creating and maintaining a diverse and inclusive work environment.
Visa & Work Authorization
- Elation also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and
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This listing is sourced directly from Elation Health's careers page and normalized into a canonical job model.