Microsoft

Microsoft

Director of Operations-AI Skilling

US · Director

Sponsorship not specified$131k-$277kDetected 1 day ago
Data AnalysisProcess ImprovementResearchLeadershipMentoring

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odds of building a lasting career here

64Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level IV)94
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~61% per draw at Level IV). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • Determines prioritization for process improvement, including optimizing, maintaining, and transforming current processes to increase efficiency and effectiveness for teams across the organization.
  • Guides and recommends leadership direction and communicates findings to executive stakeholders to promote continuous feedback loops.
  • Process Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year.

Responsibilities

  • Process design and execution:
  • Holds teams accountable for dependable, high-quality work and creates opportunities for automation with AI and agentification.
  • Develops operations roadmap with clear end-to-end views of expected business outcomes for owned processes across the organization by leveraging data, research, and assessments.
  • Guides stakeholder engagement rhythm to ensure engagement and alignment across teams to drive process outcomes.
  • Leads the identification of alternative solutions and options to resolve challenges with executive business partners across the organization.
  • Sponsors process design and the development of business outcomes for highly complex processes across the organization to assess process performance for teams across the organization.
  • Analyzes data to benchmark and interpret key performance indicators (KPIs) to better understand highly complex processes and define and lead changes, if needed.
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
  • Experience working within product and design organizations is a plus.
  • Experience managing Process Managers, UX Designers, or other multidisciplinary operations and design professionals is a plus.

Requirements

  • Master's Degree in Engineering, Business, or related field AND 12+ years process management, process execution, process optimization, or related experience (e.g., data analytics) 7+ years people management experience.
  • 12+ years of experience in process management, business operations, research operations, product operations, or a related discipline.
  • 8+ years of experience leading complex, cross-functional operations, process transformation, or product operations programs at enterprise scale.
  • 3+ years of experience managing supplier or vendor performance, operational budgets, and related governance controls.

Compensation

  • Process Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year.

Benefits

  • Experience in skilling, learning, credentialing, EdTech, or other digital learning environments is a plus.

This listing is sourced directly from Microsoft's careers page and normalized into a canonical job model.