Hello Heart

Hello Heart

Senior Manager, Revenue Operations

Remote US · Senior · Full-time

Sponsorship not specified$155k-$175kDetected 46 days ago
SalesforceSalesCustomer SuccessLeadership

About the role

  • You will use AI to transform our processes, arming our GTM team with actionable insights.
  • This role reports to our VP, Revenue Operations & will play a key part in our next stage of growth.

Responsibilities

  • Design and maintain GTM reporting dashboards and KPI frameworks in Salesforce to provide actionable performance insights.
  • Serve as the primary operational partner to CS and Sales leadership for process design, documentation & management.
  • Collaborate with GTM Enablement on change management, including training, documentation, and adoption tracking.
  • Manage cross-tool reporting fluency between Salesforce and connected platforms like Gong, Salesloft, and Highspot.

Requirements

  • 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations - ideally in B2B or B2B2C.
  • Experience supporting both a Sales and Customer Success function is required.
  • Demonstrated track record of translating GTM business needs into precise technical requirements for development teams.
  • 7+ years of experience in Revenue Operations, Sales Operations, or GTM Operations - ideally in B2B or B2B2C. SaaS
  • Deep Salesforce expertise is required. You must be able to architect reporting structures, write developer-ready requirements, and have an informed view on data modeling. Salesforce Admin certification is a plus.
  • Advanced AI skills with extensive experience building agents that integrate into your daily workflow
  • Fluency across the modern GTM tech stack: Gong, Salesloft, Highspot, Asana, and similar. Reporting and analytics fluency across these platforms is essential.
  • Strong analytical skills with the ability to build, interpret, and communicate performance data to executive audiences.
  • Proven ability to partner cross-functionally with Sales, CS, Finance, & Data
  • The US base salary range for this full-time position is $155,000 to $175,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.
  • Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

Nice to have

  • Deep Salesforce expertise is required.
  • You must be able to architect reporting structures, write developer-ready requirements, and have an informed view on data modeling.
  • Salesforce Admin certification is a plus.

Skills

  • Ability to travel up to 10% annually as needed.

Compensation

  • Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity or benefits.
  • Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member.

Benefits

  • Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.
  • is determined by additional factors, including job-related skills, experience, and relevant education or training.

Company info

  • We are seeking a Senior Manager, Revenue Operations to support our Customer Success & Sales organizations, building the operational and reporting infrastructure for efficient execution at scale.

This listing is sourced directly from Hello Heart's careers page and normalized into a canonical job model.