Ivo Inc.

People Success Specialist

San Francisco

Sponsorship not specified$100k-$120kDetected 34 days ago

ComplianceCanvaWordPressCommunication

About the role

You will be the operational backbone for our PEO and core HR workflows, ensuring every employee has a smooth, consistent onboarding and offboarding experience.

Support payroll operations: ensure correct inputs, changes, and approvals are captured on time
Maintain compliance hygiene: help ensure our people operations practices support SOC 2 and ISO controls as needed, and partner with Legal/Security/Ops on GDPR-related people data handling.
Improve systems and workflows: identify gaps, propose improvements, and implement lightweight automations that reduce manual work and prevent errors.
Be the point person for employee support: serve as a go-to resource for day-to-day questions, respond quickly and clearly, flag patterns or risks early, and help leaders navigate HR processes appropriately.
Support payroll operations: ensure correct inputs, changes, and approvals are captured on time; reconcile discrepancies; and coordinate with the PEO and Finance to resolve issues quickly.

2-5+ years of experience in HR operations, People Ops, or HR generalist roles, ideally in a fast-moving company.
Strong business partnering instincts: you can connect HR operations work to business outcomes and team effectiveness.
Working knowledge of HR compliance basics and strong judgment with sensitive information.
Strong written and verbal communication: you are clear, responsive, and thoughtful.
Final offer details are determined based on experience, expertise, and overall fit.
Extremely detail oriented: you catch issues before they become problems, and you keep systems clean over time.
Experience working with a PEO and supporting benefits and payroll processes (or demonstrated ability to learn quickly and own them end-to-end).
Comfortable writing clear, practical policies and maintaining a lightweight company handbook.
Ability to collaborate cross-functionally (Finance, Legal, Security, IT) and keep stakeholders aligned.
High integrity and discretion with confidential employee data.
Love making systems reliable, accurate, and audit-ready.
Care deeply about creating an exceptional employee experience.
Take pride in doing the unglamorous work that makes everything run smoothly.
Enjoy being the go-to person for getting details right and unblocking others.

The USD OTE range for this role is $100,000 - $120,000 (+equity would be on top of this).
Final offer details are determined based on experience, expertise, and overall fit.
Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF and New York, as well as support for visa and green card applications where applicable.

manage employee enrollment changes, qualifying life events, open enrollment planning support, and ongoing employee support for benefits questions.
We provide commuter benefits to help make getting to and from the office easier and more convenient.
Enjoy a vibrant office with catered lunch provided five days a week, premium snacks and coffee, a gym located in the building, and a dog-friendly environment!
Create and maintain SOPs: document repeatable processes for onboarding, offboarding, employee changes, benefits, payroll inputs, and policy updates so we can scale without fragility.
Comprehensive medical, dental and vision plans to suit the needs of you and your family.

Relocation and Visa Support: We also offer relocation assistance for successful applicants moving to SF and New York, as well as support for visa and green card applications where applicable.

This listing is sourced directly from Ivo Inc.'s careers page and normalized into a canonical job model.