Lightedge
Support Engineer
Des Moines, Iowa
Sponsorship not specifiedDetected 27 days ago
TerraformAnsibleLinuxCustomer SupportFirewallCiscoCommunicationProblem Solving
About the role
- If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you!
Responsibilities
- Ability to manage multiple assignments and operate with minimal supervision, adjusting priorities accordingly
- Able to maintain a professional demeanor under stress
Requirements
- 5 Years of cross platform support experience with at least 3 years of that experience in a Cloud Provider or Managed Service Provider (MSP) environment
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- Strong experience with Cisco routers and switches
- Familiarity with cloud orchestration and automation tools (Ansible, Terraform, etc.) is good to have
- Proficiency in configuring and maintaining Backup Software (Veeam and Commvault) and Disaster Recovery solutions (Zerto and VCDA)
- Extensive experience in managing Private Cloud virtualization environments, particularly VMware
- Intermediate knowledge of storage solutions, with a preference for experience (Pure, IBM, and NetApp)
- Advanced knowledge of configuration and maintenance of firewalls (FortiGate and Palo Alto)
- Proficiency in interpreting network diagrams and layouts
Nice to have
- Cisco certifications preferred but not required
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This listing is sourced directly from Lightedge's careers page and normalized into a canonical job model.