Hopscotch Primary Care

Hopscotch Primary Care

Care Center Manager

Brevard, NC · Director · Full-time

Work authorization requiredDetected 71 days ago
ComplianceFinancial AnalysisBudgetingCustomer SupportHIPAAPatient CareLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingAdaptabilityFinancial ReportingOSHA

About the role

  • As a Care Center Manager, you will play a key leadership role in overseeing daily clinic operations and supporting both clinical and non-clinical staff.
  • Successful managers are collaborative, hands-on leaders who thrive in fast-paced environments and are passionate about delivering exceptional care.
  • This position is based in Brevard, NC and is a full-time, in-office position Monday-Friday, 8 AM-5 PM.

Responsibilities

  • Provide leadership and foster collaboration across team members in Hopscotch clinics to deliver best-in-class patient care, support care teams and achieve goals around clinical outcomes, quality, operational and financial performance:
  • Partner with physician leaders to enable successful clinical, operational, and financial outcomes and ensure they have the appropriate support needed
  • Collaborate with teams across the company to share clinic information, identify/resolve/escalate issues and concerns, and support on-going training and development
  • Lead day-to-day operations at the clinic, ensuring robust processes are being followed to support quality care and operational efficiency:
  • Support staffing, scheduling, workflow management, and clinic operations
  • Help oversee wraparound patient services, including transportation and field-based support when applicable
  • Support care delivery for a growing patient population while maintaining high standards of quality and service

Requirements

  • Supervisory experience in a clinical setting is required.

Nice to have

  • 2+ years of experience in a supervisory role within a clinical setting, managing teams both remotely and in person
  • Experience managing operational and financial performance metrics preferred
  • An understanding of the communities we serve and a commitment to delivering compassionate, high-quality care
  • Strong leadership, communication, and problem-solving skills
  • Bachelor's degree preferred

Skills

  • About Hopscotch Primary Care
  • Today, almost 20% of Americans live in a rural community, yet only 11% of physicians practice in those same communities.
  • Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting, and at the right time.
  • Applying sound judgment, critical thinking, and problem-solving skills
  • Improving processes and driving operational outcomes
  • Building strong working relationships across teams
  • Taking initiative and adapting quickly in fast-paced environments

Visa & Work Authorization

  • US work authorization

This listing is sourced directly from Hopscotch Primary Care's careers page and normalized into a canonical job model.