Multimediallc
IT Support Technician
Irvine, California, United States
Sponsorship not specified$61k-$77kDetected 21 days ago
iOSExpressLinuxZendeskCommunication
About the role
- This is a hybrid role and requires travel to our Irvine office 2-3 days per week.
- You Will Be the first point of contact for all Help Desk tickets, so you'll triage them and update them with the appropriate current statuses daily.
- Follow up on previous shipments as needed.
Responsibilities
- In this role, you'll be the go-to resource for Help Desk support across Multi Media and its subsidiaries, helping employees troubleshoot hardware, software, and device-related issues.
- You'll provide support across a range of environments, including macOS, Windows, ChromeOS, iOS, Linux, and streaming devices, and play an important role in keeping our teams productive day to day.
- We support a global network of independent content creators and millions of real-time viewers, delivering interactive video at scale.
Requirements
- Familiarity with macOS and Windows 11.
- Experience with ChromeOS, iOS, Linux, or streaming devices.
Compensation
- The Base Salary range for this position is $61,000 - $77,250.
Benefits
- This range reflects base salary only and does not include additional compensation or benefits.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Company info
- All offers from Multi Media, LLC are made only after a structured, multi-step recruiting process that includes live interviews, followed by a verbal offer before any written agreement is extended.
- Official communications, including from interviewers, will only come from email addresses ending in @multimediallc.com.
- Multi Media, LLC is an equal opportunity employer and strives for diversity at our company.
- We encourage people from underrepresented groups to apply! #LI-MMLLC
- We're looking for an IT Support Technician to join our team.
- Troubleshoot and resolve software and hardware-related computer workstation issues on macOS, ChromeOS, and WinOS to provide direct desk-side support for internal customers Prepare devices for shipping & create FedEx shipping labels.
Equal opportunity
- equal opportunity employer and strives for diversity at our company.
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This listing is sourced directly from Multimediallc's careers page and normalized into a canonical job model.