Knak
People, Generalist
Ottawa, Canada
Sponsorship not specifiedDetected 11 days ago
Stakeholder ManagementBrand StrategyProcess ImprovementRecruitingEmployee RelationsHRISResearchCommunicationProblem SolvingCritical ThinkingOrganizational Skills
About the role
- We're looking for a proactive, detail-oriented, AI-forward Generalist to join our Employee Success team.
- If you thrive at the intersection of people, systems, process improvement, and employee experience, we'd love to meet you.
- Serve as a trusted resource for employees, providing day-to-day HR guidance while maintaining confidentiality.
Responsibilities
- You'll partner with employees, and cross-functional teams to deliver scalable people programs, maintain operational excellence, strengthen our employer brand, and continuously improve the way we work.
- Own day-to-day People Operations across the employee lifecycle, including onboarding, offboarding, HR systems, employee records, and policy administration.
- Deliver an exceptional employee experience by providing timely support and coordinating key people programs and lifecycle events.
- Support and grow Knak's employer brand through recruitment marketing, employee storytelling, and employer branding initiatives.
- Partner with the Office Manager to plan and execute employee events, culture initiatives, and engagement programs.
- Maintain HR compliance by managing documentation, supporting audits, and ensuring adherence to employment legislation and company policies.
- Maintain HRIS data integrity and provide people reporting and insights to support informed decision-making.
- Culture is our number one pillar because we know that is at the core of building a strong company that can build amazing products and delight our customers.
- Create engaging internal communications using Knak's platform to keep employees informed, connected, and aligned.
Requirements
- Working knowledge of Canadian employment standards and compliance requirements
- Ability to balance critical thinking with hands-on execution in a fast-paced environment with evolving priorities
- At Knak, our recruitment process includes AI screening for keywords and minimum qualifications as well as v ideo interviews which are transcribed with AI.
Nice to have
- Strong experience with HRIS systems (BambooHR preferred) and data integrity management
Skills
- Strong communication and stakeholder management skills
- Strong analytical and problem-solving skills with comfort interpreting People data and trends
- Experience using AI tools and automation to improve workflows, documentation, reporting, or employee experience a strong asset
Company info
- At Knak we have four foundational pillars.
- Culture, customers, product and growth.
- We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa's Best Places to Work 2025!
Equal opportunity
- If you require ANY accommodation to the interview process please contact culture@knak.com.
This listing is sourced directly from Knak's careers page and normalized into a canonical job model.