Baystate Health

ED Patient Registration Rep

Springfield, Massachusetts · Part-time

Sponsorship not specified$21k-$25kDetected 2 days ago

Customer Support

About the role

Summary SCHEDULE: - Part Time - 2 days per week - 7a-730p (24 hours per week) - Every third weekend, every third holiday.
Collects necessary patient responsibility payments at the time of registration.
Duties also include working closely with insurance, Clinical Staff, Medical Records, and other hospital personnel to ensure patient safety and fiscal reimbursement.

Be honest, trustworthy, dependable, and use good judgment in your work; lead by example.Teamwork: Maintain individual productivity and support workgroup effectiveness.
Build and nurture relationships and value others.

demonstrate competency in introductory proficiency testing >91%.
Obtains necessary signatures of all required forms and interacts in a professional and courteous manner with fellow staff members and the public at large.
GED or HiSet
ED Pat Reg Rep I - customer service experience
ED Pat Reg Rep II
1+ yr work experience in hospital registration
2+ yr work experience in hospital registration
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships

Show initiative, ask questions, think big, and step out of your comfort zone.
9) Must be capable of controlling emotions and reactions during tragic and sometimes dangerous patient interactions.
Maintaining a calm and compassionate disposition is essential.
11) Complete FirstNet account discharges, transfers, and status changes.
Complete morning and afternoon Preadmissions by designated timeframe as well as surgical late discharges.
13) Ability to analyze data received from insurance carriers to determine and educate patients about their financial responsibility for their ED visit
14) Request and collect pre-determined patient responsibility payments by use of an online payment portal and utilizes payment plan options for patients that cannot afford to make the payment in full.
15) Ability to initiate emergency code procedures via overhead page**

We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees.
This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system.
Typically, a new hire can expect a starting salary somewhere in the lower part of the range.
Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors.

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system.
Baystate Health is an

Baystate Health is an Equal Opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Equal Opportunity employer.

This listing is sourced directly from Baystate Health's careers page and normalized into a canonical job model.