Luminis Health

Luminis Health

Patient Access Associate

Annapolis, MD

Sponsorship not specifiedDetected 6 days ago
AlgorithmsComplianceCustomer SupportHIPAAEHR/EMRResearchCommunicationCollaboration

About the role

  • The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients.
  • In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
  • Appointment Scheduling: · Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences. · Verify insurance coverage and obtain pre-authorizations as needed.

Responsibilities

  • Perform other duties as assigned by the Director, Manager, or Supervisor.

Requirements

  • Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
  • Scan all required documents into patient records and place HAR notes on accounts when necessary.

Skills

  • Answer and direct incoming and external calls promptly.
  • Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).

Benefits

  • Experience/Education/Certification

This listing is sourced directly from Luminis Health's careers page and normalized into a canonical job model.