Luminis Health
Patient Access Associate
Annapolis, MD
Sponsorship not specifiedDetected 6 days ago
AlgorithmsComplianceCustomer SupportHIPAAEHR/EMRResearchCommunicationCollaboration
About the role
- The Patient Access Associate (PAA) is a hospital-based, non-clinical healthcare professional who serves as the first point of contact for patients.
- In this pivotal role, the PAR ensures a positive patient experience during the registration and admission processes by accurately collecting essential demographic and financial information.
- Appointment Scheduling: · Schedule appointments, surgeries, and other medical procedures according to patient and provider preferences. · Verify insurance coverage and obtain pre-authorizations as needed.
Responsibilities
- Perform other duties as assigned by the Director, Manager, or Supervisor.
Requirements
- Explain all required documents verbally, obtain signatures appropriately, and document any inability to obtain signatures correctly, including immediate scanning into EMR, per process.
- Scan all required documents into patient records and place HAR notes on accounts when necessary.
Skills
- Answer and direct incoming and external calls promptly.
- Identify and correct errors in accounts using appropriate tools (e.g., NextBar, OneSource).
Benefits
- Experience/Education/Certification
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This listing is sourced directly from Luminis Health's careers page and normalized into a canonical job model.