PathAI
Implementation Engineer, Digital Diagnostics (DDx)
Boston, MA or Remote · Mid
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DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Boston-Cambridge-Newton, MA-NH. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
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About the role
- Provide project management of all implementation tasks, providing schedule updates, resolving risks and issues, and communicating with the customer on a regular basis
Responsibilities
- Provide hands-on technical implementation support, working with customer IT and internal development teams as needed
- On-Call Support: Support external clients as an application expert/escalation point for our support team. (Including an on-call rotation)
Requirements
- English (Required)
- You have 2-5 years of experience in a client-facing, SaaS implementation roles
- You have strong analytical skills and operating rigor
Nice to have
- Portuguese or French (Preferred)
- You have familiarity with HL7 interface implementation and hands-on experience with market-leading laboratory information systems (Epic Beaker, Novopath, Cerner Millenium etc) is preferred
Compensation
- The expected salary range for this position based on the primary location Boston, MA is $48,000 - $73,600.
Benefits
- We are looking for someone that is well versed in SaaS Implementations, Lab/IT Connectivity Integrations and is well organized, has a sense of drive and an aptitude for learning quickly in a complex space.
Company info
- PathAI's mission is to improve patient outcomes with AI-powered pathology. We are transforming traditional pathology methods into powerful, new technologies. These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly. At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making a huge impact.
- The Opportunity
- We're looking for an Implementation Engineer to join our team and help support our digital diagnostics customers, including our commercially deployed AI product portfolio, clinical trials platform, and Digital Pathology Image Management System, AISight. Although experience is important, we weigh a heavy emphasis on cultural fit within the organization, a hunger to learn both our business and customers, and a drive to move us forward in this rapidly evolving industry. We are looking for someone that is well versed in SaaS Implementations, Lab/IT Connectivity Integrations and is well organized, has a sense of drive and an aptitude for learning quickly in a complex space.
- Build and maintain strong relationships with our DDx customers (Anatomic Pathology labs, Academic Medical Centers, Hospital Systems) and clinical trial managers acting as their primary point of contact during the technical implementation phase of the project
- PathAI's mission is to improve patient outcomes with AI-powered pathology.
- We are transforming traditional pathology methods into powerful, new technologies.
- These innovations in pathology can help accelerate drug development, improve confidence in the accuracy of diagnosis, and get life-saving therapies to patients more quickly.
- At PathAI, you'll work with a diverse and talented team of people, who are dedicated to solving complex problems and making a huge impact.
- Although experience is important, we weigh a heavy emphasis on cultural fit within the organization, a hunger to learn both our business and customers, and a drive to move us forward in this rapidly evolving industry.
This listing is sourced directly from PathAI's careers page and normalized into a canonical job model.