ePlus Technology

ePlus Technology

MSC Core Engineer III (

Remote, US · Mid

Sponsorship not specifiedDetected 5 days ago
CybersecurityNetwork SecurityExcelCiscoBGP/OSPFSD-WANNetwork EngineeringCommunicationCollaborationMicrosoft Office

About the role

  • We are seeking a highly skilled Network Engineer to join our Managed Services team.
  • The ideal candidate is a proactive problem-solver with deep service provider experience, strong troubleshooting skills, and a passion for delivering exceptional customer service.
  • The essential functions of this position include:

Responsibilities

  • Deliver high-quality network and systems support within a Managed Services Center.
  • Provide full lifecycle systems support for clients, including design, implementation, troubleshooting, diagnosis, and resolution of complex issues.
  • Own issues end-to-end until successful resolution is achieved.
  • Maintain advanced, up-to-date technical expertise in networking technologies.
  • Accurately document all incidents, troubleshooting steps, and resolutions in the ticketing system.
  • Collaborate effectively in a team environment while also working independently with minimal supervision.
  • Lead and manage assigned technical projects.
  • Maintain a customer-focused, results-driven attitude at all times.

Requirements

  • Active Cisco CCNP Service Provider certification required
  • 5+ years of experience in a service provider network role, with strong knowledge of optics
  • Solid expertise with Juniper platforms in service provider environments
  • Hands-on proficiency with NCS (Cisco, Juniper, and similar) platforms
  • Proven track record of successfully troubleshooting complex network issues
  • Strong working knowledge of VRF technology
  • Familiarity with SD-WAN, cloud networking, and network security concepts
  • Experience working with Cisco ASR routers
  • In-depth understanding of routing protocols: IS-IS, BGP, OSPF, and MPLS
  • Proficient in Microsoft 365 tools (Outlook, Word, Excel)
  • Position Specifics
  • The initial base salary range for this position is expected to be between $110,000 and $150,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.
  • ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

Nice to have

  • Background using IT service management tools (ServiceNow preferred)

Compensation

  • The initial base salary range for this position is expected to be between $110,000 and $150,000 annually.

Company info

  • At ePlus, we believe technology is a people business.
  • Our team is passionate, skilled, and driven to deliver solutions that make a real difference.
  • Join us and be part of a culture that values collaboration, innovation, and extraordinary results.
  • Corporate Values
  • Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.
  • Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
  • Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.
  • Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.
  • Commitment to Diversity, Inclusion and Belonging
  • We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national
  • Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.
  • Troubleshoot, isolate, and resolve both common and highly complex network/systems problems, independently or as part of a team.
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This listing is sourced directly from ePlus Technology's careers page and normalized into a canonical job model.