Verkada
Instructional Designer
San Mateo, CA United States · Senior · Full-time
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About the role
- In this role, you will report directly to the Director of Solutions Engineering Enablement and serve as a vital link between technical data architecture and field engagement.
- By collaborating closely with the Technical Content Architect and the Technical Content Delivery Manager, you will translate complex engineering concepts and product workflows into highly engaging, modern, on-demand enablement formats.
Responsibilities
- Cross-Functional Content Collaboration: Partner closely with the Technical Content Architect to consume raw engineering documentation, and align with the Technical Content Delivery Manager to ensure production formats integrate seamlessly with the HighSpot LMS taxonomy and discoverability requirements.
- Scalable Media Governance: Maintain and manage a structured asset catalog of raw media components, audio files, video templates, and interactive storyboards, ensuring all production files are updated alongside rapid product releases.
Requirements
- 5+ years of experience in Instructional Design, Multimedia Production, or Technical Training Creation within enterprise SaaS, IoT, hardware, or networking industries.
- Exceptional communication and storytelling skills, with an ability to turn rigid engineering data into a compelling, episodic, or interactive narrative.
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time
- Advanced proficiency with modern e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia editing suites (e.g., Camtasia, Adobe Premiere, Audition, or similar video/audio software).
- Proven track record of collaborating with technical content developers, subject matter experts, and platform managers to deliver scalable education pipelines.
- Demonstrated capability building interactive software/hardware simulations, audio narrative scripts, video storyboards, and comprehensive evaluation rubrics.
- Foundational technical literacy (or strong comfort level learning) in cloud networking, IoT enterprise infrastructure, and physical security platform concepts to accurately translate subject matter.
- US Employee Benefits
- Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
Compensation
- Estimated Annual Pay Range
Benefits
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs
- Professional development stipend
- Wellness/fitness benefits
- Commuter benefits
- Multimedia Learning Production: Transform complex technical specifications and product guides into highly digestible, modern learning modalities.
- Design and produce high-quality on-demand assets such as professional podcasts, short-form instructional videos, and interactive e-learning modules tailored to different learning preferences.
- Instructional Design Strategy: Design and implement comprehensive learning paths following robust instructional design frameworks (e.g., ADDIE, SAM).
Company info
- Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
- We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
- You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
- We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
- Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.
- You can look at all kinds of communities to see our platform's impact in the world.
- It's the retailer that uses our agentic AI to deter theft before it happens.
- The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE.
- The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes.
- We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.
- We've got serious momentum in the market:
- more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.
- We're rapidly scaling this impact:
- today, more than 2 million Verkada devices are deployed across 170+ countries.
Equal opportunity
- Verkada Is An Equal Opportunity Employer
- As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals.
Visa & Work Authorization
- You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time
This listing is sourced directly from Verkada's careers page and normalized into a canonical job model.