SimpleCITI
Director of Lending Operations
Garden City, New York, United States · Director
Sponsorship not specifiedDetected 70 days ago
Project ManagementLeadershipCommunicationCollaborationUnderwriting
About the role
- We prioritize strong credit, clean execution, and scalable growth.
- Operations & Workflow Management Oversee the end-to-end credit process for residential bridge and transitional loans, including underwriting, documentation, closings, and post-funding monitoring.
- Foster collaboration between credit, finance, and deal execution teams to streamline loan origination and closing.
Responsibilities
- Manage workflow pipelines, ensuring efficiency, consistency, and accuracy across the credit team.
- Implement and maintain SOPs, loan grading systems, and operational playbooks.
- Monitor KPIs and operational metrics to identify bottlenecks and optimize processes.
- Team Leadership & Coordination Lead, mentor, and develop the credit operations team.
- Coordinate across internal teams (legal, compliance, finance, property management) and external partners (title companies, appraisers, contractors).
- Collaborate with legal and compliance to maintain documentation standards and audit readiness.
- Support risk management efforts, including reporting, portfolio monitoring, and process controls.
- Drive improvements to loan origination and management systems (LOS/LMS).
- Develop reporting templates, dashboards, and operational insights for leadership and capital partners.
- Strong operational, project management, and process design skills.
Requirements
- 2+ years of experience in private lending, residential bridge, or transitional lending operations, including team management.
- Experience with lending platforms such as LendingPad, Liquid Logics, or similar LOS/LMS.
Benefits
- Bonus: Experience scaling operations in a private lending or real estate investment platform.
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