Grafana Labs
Senior Software Engineer - Databases, SRE
Canada (Remote) · Senior
Sponsorship not specifiedDetected 2 days ago
PythonJavaGoCode ReviewAWSGCPAzureKubernetesTerraformHelmLinuxGrafanaSite Reliability EngineeringNLPIncident ResponseProduct StrategySalesforceLeadershipCommunicationCollaborationProblem Solving
About the role
- We provide these databases as a SaaS product from AWS, GCP, and Azure across all regions.
Responsibilities
- Partner closely with product engineering squads (embedded model)
- Own production reliability for high-SLA and complex customer environments
- Design and implement automation to scale our reliability practices
- Lead customer-impacting incident response and post-incident reviews
- Contribute to design docs and code reviews
- Influence feature design to ensure production scalability and operability
- Build automation to eliminate toil where needed
- Collaborating with our Engineering Leaders to help define and influence product strategy, roadmaps and technical designs
- Participate in PR review and collaborating with other engineers on their Design Docs
Requirements
- 6+ years engineering experience, 3+ in SRE/CRE/production engineering.
- Strong preference for those with formal customer reliability engineering experience.
- Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
- Experience operating multi-tenant systems in production
- Experience with one or more programming languages (e.g. Go, Python, Java, etc)
- Experience with Linux operating systems internals, and some knowledge of networking, cloud storage, and scaling.
- Experience with calmly and actively participating in blame-free Incident Response, following up on actions, and writing high quality PIRs (Post Incident Reviews, a.k.a. post-mortem documents)
- Ability to reason about performance, scaling, and failure modes
Skills
- Grafana Cloud, our fully managed observability platform, is flexible and built for scale.
- Learn more at grafana.com and follow us on LinkedIn and X.
- an open-source legacy, a global collaborative culture, and a passion for meaningful work.
- Senior Software Engineer - Grafana Databases, SRE
Compensation
- In Canada, the compensation range for this role is CAD 164,490 - CAD 197,389.
- Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process.
- Compensation ranges are country specific.
- If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
Benefits
- You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.
- All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
Company info
- The SRE team is embedded within the Mimir and Loki squads and focuses on ensuring that Grafana Cloud's database products deliver exceptional reliability for our highest-SLA customers.
- Ensuring our customers meet our SLO targets
- Improve observability of customers within their environments
- Develop fault-tolerant design patterns ensuring that we are considering reliability at all stages of the service lifecycle.
Equal opportunity
- Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
- Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
- #LI-Remote
- Employer: Grafana Labs is an equal opportunities employer.
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This listing is sourced directly from Grafana Labs's careers page and normalized into a canonical job model.