The Home Depot

The Home Depot

Night Operations Assistant Store Manager

WEST MADISON STORE - 4909

Sponsorship not specifiedDetected 11 hours ago
Operations ManagementPerformance ManagementCustomer SupportLeadershipMentoringFreight Forwarding

About the role

  • Position Purpose: Night Operations Assistant Store Manager in Training (NOASM-IT) will gain hands-on experience in the key responsibilities and functions of a Night Operations Assistant Store Manager at The Home Depot.
  • The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development.
  • During their training, NOASMs in Training will become familiar with Manager on Duty duties and will focus on overseeing overnight freight operations to ensure the successful execution of core freight handling programs.

Responsibilities

  • 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store
  • 15% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities.
  • Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
  • 10% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example.
  • Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
  • They will frequently collaborate with Night Replenishment Managers (NRMs) to manage the unload, pack out, and pack down NOASM's in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations.
  • NOASM - ITs are expected to lead by example.
  • Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions.
  • Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
  • Perform Opening, Closing MOD and other whole store focus responsibilities.

Requirements

  • Must be 18 years of age or older
  • Must be legally permitted to work in the United States
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Nice to have

  • The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  • Minimum Years of Work Experience:
  • Preferred Years of Work Experience:
  • Minimum Leadership Experience:
  • Preferred Leadership Experience:

Benefits

  • 10% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management.
  • During the NOASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.
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This listing is sourced directly from The Home Depot's careers page and normalized into a canonical job model.