Brookshires
Store Trainer
Tyler,TX - 6991 OLD JACKSONVILLE HWY
Sponsorship not specifiedDetected 30 days ago
SpringComplianceCustomer SupportHIPAATime ManagementMicrosoft Office
About the role
- Remains current on Company policies, procedures, business initiatives, and technologies.
- Receives teaching materials from corporate and conducts training sessions covering a wide variety of areas such as on-the-job training, refresher training, etc.
- Ensures the store is presentable for the customer shopping experience.
Responsibilities
- Works in conjunction with upper management to train and develop partners.
- Conducts retail partner on-boarding and introduces new hires to Company policies, procedures, people, and culture.
- Collaborates with retail management to identify partners in need of training and to ensure all necessary training modules are completed. Remains current on Company policies, procedures, business initiatives, and technologies.
- Reports progress of partners during training periods to management.
- Assists partners with problems concerning position specific tasks by providing suggestions to management to improve work procedures.
- Works with front end partners to provide a friendly and customer service-oriented attitude by making on-the-spot corrections as needed. Ensures the store is presentable for the customer shopping experience.
- Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.
Requirements
- High school Diploma or GED and one or more years of related experience required.
- Food Handler certification required.
- TABC/LACT/AATC certification required where applicable.
- Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.
- Ability to motivate others and work well with a team.
- Frequently required to talk and hear.
- Frequently required to use hands for reaching, touching or handling.
- Frequently required to use fine finger movements (ex. sorting and typing).
- Frequently required to sit for long periods of time.
- Occasionally required to push, pull, maneuver or lift objects up to 40 lbs.
- Health Insurance Portability and Accountability Act (HIPAA) certification required.
Skills
- Intermediate understanding of Company checkout policies and procedures.
- Intermediate knowledge and compliance of state laws regarding the sale of alcohol, tobacco, and lottery, as applicable.
- Intermediate knowledge of anti-money laundering and other government regulations relating to monetary transactions.
- Strong organizational and time management skills required.
- Must be detail-oriented.
- Ability to learn new processes and transfer knowledge to others.
- Ability to perform basic Microsoft Office functions.
- Ability to maintain confidentiality regarding sensitive information.
- Ability to work flexible schedules including nights, weekends and holidays.
- Must report any potential hazards that cannot be immediately remedied to a supervisor.
Benefits
- Comprehensive medical, vision, dental, and prescription coverage.
- Paid time off to relax, recharge, and enjoy life.
- Continuously required to use close vision, distance vision, depth perception or the ability to focus.
Company info
- At Brookshire Grocery Company (BGC), we're not just about business-we're about building a community where you can thrive.
- Based in Tyler, Texas, BGC is home to five unique banners-Brookshire's Grocery Company, Super 1 Foods, Spring Market, Fresh by Brookshire's, and Reasor's-operating over 215 + stores across Texas, Louisiana, Arkansas, and Oklahoma.
- We're all about creating a workplace where you can thrive.
- At BGC, you matter, your contributions are celebrated, and your future is unlimited.
- Whether you're launching your career or ready to level up, you'll find a supportive team, endless growth opportunities, and a chance to make an impact.
- Work is generally performed in a retail store.
- Occasionally exposed to extreme cold conditions (non-weather).
- Occasionally exposed to extreme heat conditions (non-weather).
- Occasionally exposed to wet, slippery or damp conditions.
- Quiet to moderate noise level.
- Brookshire Grocery Company strives to provide a safe, drug and alcohol-free environment for its partners and customers.
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