Scratch Financial
VP of Credit Risk
Remote (California, US) · Vp
Sponsorship not specified$250k-$275kDetected 17 days ago
iOSAndroidRESTMachine LearningForecastingVendor ManagementRecruitingPerformance ManagementLeadershipCommunicationPublic SpeakingUnderwriting
About the role
- If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.
- This is a high-ownership, cross-functional role: you'll set and execute the strategy for underwriting, collections, and loan performance.
- You'll report directly to the President and work closely with our SVP of Product to shape the borrower experience across our lending application and iOS/Android apps.
Responsibilities
- Position Overview As VP of Credit Risk, you'll own the credit strategy behind every lending decision at Scratch Pay.
- You'll lead our scoring models and the policy layer that sits alongside them, manage portfolio performance, and responsibly expand who we can say yes to, especially across near-prime and subprime segments, using alternative data and modern underwriting techniques.
- You'll operate hands-on in the models and data while building and leading the team that scales the function.
- If you're energized by owning a P&L, thrive at the intersection of data and strategy, and want to build something that matters - this role was designed for you.
- own the credit loss rate, approval rate, checkout conversion, unit economics, and yield across our loan portfolio Design and optimize the hard-cut / policy layer that sits alongside the score - knockout rules, eligibility criteria, and approval thresholds - using swap-set and champion/challenger analysis to tune the approve/decline boundary against approval-rate and loss targets.
- Monitor portfolio performance and drive rapid iteration when trends shift Product Partnership Partner closely with the SVP of Product to define improvements to our lending application and borrower-facing iOS and
Nice to have
- Pedigree from Capital One or a comparably innovative, test-and-learn consumer lender (e.g., Affirm, Upstart, Oportun, Discover, Synchrony, SoFi, Enova)
- someone who has worked inside a best-in-class underwriting culture.
Compensation
- $250k-$275k
Benefits
- We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities.
- We also provide learning platforms and resources for all to keep growing.
- Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, as well.
- And if your family is growing, we offer generous parental leave, too!
Company info
- you've directly managed credit loss, yield, and portfolio economics and can speak to the decisions you made and their outcomes Deep, hands-on credit underwriting experience - not modeling in the abstract, but real ownership of live underwriting decisions and the P&L outcomes they produce.
- Proven track record building unsecured personal / consumer loan credit models end to end.
- Experience managing analysts, with a track record of developing talent and building productive, high-output teams Strong AI aptitude: you're already using AI tools in your workflow and have opinions on how they can make a credit/analytics function meaningfully more efficient Deep fluency in credit risk concepts: underwriting policy, scoring models, vintage analysis, loss forecasting, collections strategy Comfort working across functions: you've partnered with Product, Engineering, or Operations teams and know how to translate between risk and business priorities Strong communicator who can present complex portfolio or analytics findings to non-technical stakeholders, up to and including board level Knowledge of consumer lending regulation (TILA, FCRA, ECOA, UDAAP) Deep fluency with the major credit bureaus (Equifax, Experian, TransUnion) - their attributes, scores, and data quirks - plus working experience with additional and alternative data sources.
- Pedigree from Capital One or a comparably innovative, test-and-learn consumer lender (e.g., Affirm, Upstart, Oportun, Discover, Synchrony, SoFi, Enova); someone who has worked inside a best-in-class underwriting culture.
- Nice-to-Haves Experience at a fintech or marketplace lender (point-of-sale lending, BNPL, or installment lending a plus) Demonstrated alternative underwriting experience used to extend credit access to near-prime and subprime applicants.
- Hands-on experience building or managing credit models (logistic regression, ML-based scorecards, etc.) Familiarity with collections vendor management and agency relationships Experience scaling an analytics team from small to multi-functional What Success Looks Like in Year One Credit loss and approval rates are moving in the right direction, with a clear underwriting roadmap in place Collections strategy is segmented, instrumented, and showing measurable improvement in recovery rates You've identified and implemented at least two meaningful AI/tooling improvements that save the team time or improve decision quality The SVP of Product considers you a true partner on lending product decisions This Role Is Not for Everyone This is a player-coach role, and that's not going to change as the company grows.
- If your instinct is to delegate analysis and own the strategy from a distance, this won't be a fit.
- We're a lean team, and the VP we're looking for is someone who is as comfortable pulling data and building a model on a Tuesday afternoon as they are presenting portfolio strategy to the President on Wednesday morning.
- Specifically, this probably isn't the right role if you: Prefer to set direction and have analysts own all the hands-on work Need a large, established team and infrastructure before you can be effective Are looking for a role where credit risk is siloed from the rest of the business Define success primarily through headcount growth rather than business outcomes If that sounds limiting, it should - we are being intentional about it.
- If it sounds energizing, keep reading.
- Why You'll Love Working Here Competitive base salary ranging from $250,000 - $275,000 Scratch is a remote-first company, giving ultimate flexibility to today's nomadic work style.
- For those who prefer a hybrid model, we do have an office space in Pasadena available for use (which is stocked with snacks & various beverages).
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- in, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class
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This listing is sourced directly from Scratch Financial's careers page and normalized into a canonical job model.