Expeditors

Expeditors

Transcon Customer Service Agent

Bensenville, IL, United States

Sponsorship not specified$20k-$28kDetected 1 day ago
Outbound SalesExcelSupply ChainLogisticsCustomer SupportLeadershipCommunicationTime ManagementOrganizational SkillsMicrosoft Office

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odds of building a lasting career here

15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.

Lottery odds assume a STEM candidate.

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About the role

  • Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
  • Expeditors is a global logistics company headquartered in Seattle, Washington.
  • As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents.

Nice to have

  • Understand department process flow and look for best practices to improve operational efficiency and productivity.
  • Collaborating with management
  • Monitoring shipments in transit (Outbound Workflow, etc.) daily to ensure the following:
  • Data integrity for events and references (APR, APT/XDD, RDL, SHI, SHR, etc.) are updated properly.
  • Exceptions are managed and resolved immediately.
  • Delays are notated with reasons for the delay.
  • Escalation of problems to Management when necessary.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Compensation

  • $20k-$28k

Benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Employee Referral Program Bonus

Company info

  • We recruit, train, and retain the very best logistics and technical experts the world over.
  • We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
  • Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
  • Mastering our customers' standard operating procedures (SOP).
  • Customers shipments are delivering per KPI's, RDL's and SOP's
  • Communicate effectively and timely with customers, Expeditor's offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
  • Status Reports sent out daily to customers. Delays are notated with reasons for the delay.

This listing is sourced directly from Expeditors's careers page and normalized into a canonical job model.