Nexus
Technical Customer Service ON-SITE
Tampa, FL- 3101 W Martin Luther King Blvd
Sponsorship not specifiedDetected 33 days ago
Customer SupportResearch
About the role
- As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible. Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support.
- - Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools.
Requirements
- 1-3 years of experience in Customer Service and/or Technical Support
- Experience in using or supporting Microsoft Windows and PC hardware and software
- Strong work ethic with the ability to meet quality, productivity, and attendance metrics
- High School Diploma (or equivalent) with a willingness to learn through on-the-job training
- Demonstrated strong verbal, written, and listening skills
- High level of professionalism with a keen focus on customer satisfaction
Skills
- Troubleshoot, research, isolate, and resolve information system issues using internal knowledge base and tools.
- Identify customer issues that require escalation to the next level for resolution in accordance with established protocols.
Compensation
- $16.00 per hour
- If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
Benefits
- Medical, Dental, and Vision coverage
Company info
- As a Technical Customer Service (CGS Nexus), you will have the opportunity to connect with our valued customers and provide them with the best experience possible.
- Your success is our success, and we are looking for individuals who are eager to learn, enjoy working with people, and are committed to delivering world-class customer support.
- If you are eager to learn, enjoy collaborating with others, and are passionate about providing exceptional customer support, we encourage you to apply now and be a part of our team!
This listing is sourced directly from Nexus's careers page and normalized into a canonical job model.