Balto
Manager of Revenue Operations
Remote (United States) · Contract
Sponsorship not specified$110k-$130kDetected 4 days ago
HubSpotSalesforceCRMSalesPipeline ManagementForecastingExcelProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationProblem Solving
About the role
- About Balto Balto is a fast-growing leader in the AI Contact Center with a heavy emphasis on delivering amazing customer experiences.
- As a small, dynamic team, we rely on efficient processes and data-driven decisions to fuel our continued growth.
- They automate manual work, improve decision-making with AI, and constantly rethink how revenue operations can run more efficiently.
Responsibilities
- Use AI every day to improve your own productivity and the effectiveness of our GTM teams.
- Build automations, GPTs, or agentic workflows that eliminate repetitive operational work.
- What You'll Own Revenue Operations Partner closely with revenue leadership (Sales, Marketing, Customer Success) and executive stakeholders to understand strategic priorities and translate them into scalable processes, systems, and reporting.
- Own, document and continuously improve processes across the revenue funnel, including lead management, sales cycle workflows, onboarding handoffs, and renewal motions.
- Build and maintain dashboards and reports for Sales, Marketing, and Customer Success to track KPIs and performance against goals.
- Drive pipeline hygiene, forecasting processes, and conversion rate analysis to surface bottlenecks and opportunities.
- Help drive sales enablement initiatives, including onboarding team members to new tools, processes, and data governance best practices.
- Own the revenue technology stack (e.g., Salesforce, Gong, ChurnZero, etc.) and manage vendor relationships, ensuring optimal configuration, integration, and utilization by all teams, and continuously evaluate tooling ROI and recommend consolidation or upgrades as needed.
- Partner cross-functionally to ensure smooth handoffs and shared success metrics between departments.
- Partner with Finance on bookings, ARR, churn, and commission data integrity.
Requirements
- Required Experience 2 to 4 years of experience in Revenue Operations, Sales Operations, or Salesforce Administration, ideally in a B2B SaaS environment.
- Familiarity with SaaS metrics (ARR, MRR, churn, conversion rates) and how they connect to day-to-day operations.
- Experience supporting Sales, Marketing, or Customer Success teams in an operational capacity.
- You can toggle between admin tasks and strategic process work.
- Solid communication skills with the ability to work across teams and explain technical concepts to non-technical stakeholders.
- Ability to prioritize initiatives based on business impact and capacity.
- What We're Looking For Required Experience 2 to 4 years of experience in Revenue Operations, Sales Operations, or Salesforce Administration, ideally in a B2B SaaS environment.
Compensation
- $110,000 - $130,000 The Role We are seeking a driven and detail-oriented Manager of Revenue Operations (RevOps) to help build and optimize our revenue infrastructure.
- Contribute to territory mapping, quota tracking, and compensation plan administration.
Company info
- We're AI Obsessed We're building an AI company, and we expect our operators to think like AI operators.
- The best RevOps professionals today don't just maintain systems-they build AI-enabled ones.
This listing is sourced directly from Balto's careers page and normalized into a canonical job model.