PointClickCare

Senior Vice President & General Manager, Acute & Payer

Remote, USA · Exec

Sponsorship not specifiedDetected 4 days ago

Product ManagementProduct StrategyM&AHRResearchLeadershipCollaboration

About the role

As a member of PointClickCare's senior leadership team, this executive holds full P&L accountability for the business-including revenue growth and EBITDA management-across Health System, Health Plan, and Convener markets.

Responsibilities

Drive the strategy and commercialization of AI-powered products across the Acute & Payer portfolio, partnering closely with Product and Engineering to bring new capabilities to market with effective packaging, pricing, and go-to-market plans
Own the end-to-end customer experience across the Acute & Payer business, strengthening engagement, retention, and long-term value while ensuring customer needs inform the product roadmap
Build and lead a high-performing organization, establishing scalable operating processes, fostering a strong performance culture, and developing future leaders through succession planning and talent development

Requirements

Demonstrated ability to shape and commercialize AI-powered or emerging technology solutions into monetizable offerings
Experience supporting M&A integration, strategic partnerships, and executive-level stakeholder engagement, including serving as a visible leader for high-growth business units
10+ years of experience as a business or P&L leader, with deep expertise leading complex, multi-product SaaS organizations within the healthcare sector
Bachelor's degree in business, healthcare, technology, or a related field required; advanced degree such as an MBA preferred
Proven success owning full P&L accountability, including revenue growth and EBITDA margin management, for businesses scaling beyond $100M in annual revenue
Strong experience integrating and cross-selling across acquired or combined product portfolios to drive organic growth and customer value
Track record of building, leading, and developing high-performing teams, including succession planning and organizational design
Broad general management capability spanning strategy, go-to-market execution, operations, and cross-functional collaboration with Product and Engineering
Experience in Health System, Health Plan, or Convener markets and familiarity with care coordination or decision support solutions is considered an asset
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off

Nice to have

advanced degree such as an MBA preferred

Compensation

Own P&L performance and manage the business against EBITDA margin targets, balancing continued investment in growth with disciplined cost management while scaling beyond $100M in annual revenue
Proven success owning full P&L accountability, including revenue growth and EBITDA margin management, for businesses scaling beyond $100M in annual revenue
At PointClickCare, base salary is one of the many components that make up our total rewards package.
This position offers a competitive base salary + bonus + benefits, non-overtime eligible.
Our salary ranges are determined by job and level.

Benefits

Bachelor's degree in business, healthcare, technology, or a related field required
Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks

Company info

to help providers deliver exceptional care.
And that starts with our people.
As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.
Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare - so it doesn't just survive, it thrives.
To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Equal opportunity

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.
PointClickCare welcomes and encourages applications from people with disabilities.
Accommodations are available upon request for candidates taking part in all aspects of the selection process.
Please contact recruitment@pointclickcare.com should you require any accommodations.

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This listing is sourced directly from PointClickCare's careers page and normalized into a canonical job model.