PackageX

PackageX

Senior Manager - Technical Implementation & Value Realization

New York City, NY · Senior

Sponsorship not specified$135k-$150kDetected 13 days ago
Computer VisionProject ManagementAccount ManagementSAPSupply ChainLogisticsERPOnboardingCustomer SuccessCommunicationNetSuite

About the role

  • This is a senior customer-facing role at the intersection of technical implementation, enterprise program management, customer operations, value realization, and strategic account execution.
  • The right person will be able to work with operations, IT, product, and executive stakeholders
  • understand complex workflows and integrations

Responsibilities

  • Manage multiple enterprise customer implementations at once.
  • Lead customer implementation calls and drive action items.
  • Partner with technical teams to ensure customer workflows are understood and delivered.
  • Build repeatable implementation playbooks.
  • Help create a stronger bridge between sales promises, technical delivery, and customer outcomes.

Requirements

  • Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation.

Compensation

  • Target base salary: $135K-$150K, depending on experience.
  • Expected total compensation range: $175K-$200K OTE for strong performance, along with other benefits like:

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Reimbursements for home office setup.

Company info

  • Experience managing complex enterprise customers and senior stakeholders.

This listing is sourced directly from PackageX's careers page and normalized into a canonical job model.