PackageX
Senior Manager - Technical Implementation & Value Realization
New York City, NY · Senior
Sponsorship not specified$135k-$150kDetected 13 days ago
Computer VisionProject ManagementAccount ManagementSAPSupply ChainLogisticsERPOnboardingCustomer SuccessCommunicationNetSuite
About the role
- This is a senior customer-facing role at the intersection of technical implementation, enterprise program management, customer operations, value realization, and strategic account execution.
- The right person will be able to work with operations, IT, product, and executive stakeholders
- understand complex workflows and integrations
Responsibilities
- Manage multiple enterprise customer implementations at once.
- Lead customer implementation calls and drive action items.
- Partner with technical teams to ensure customer workflows are understood and delivered.
- Build repeatable implementation playbooks.
- Help create a stronger bridge between sales promises, technical delivery, and customer outcomes.
Requirements
- Experience with enterprise SaaS, logistics, supply chain, warehouse operations, retail operations, manufacturing, field operations, or workflow automation.
Compensation
- Target base salary: $135K-$150K, depending on experience.
- Expected total compensation range: $175K-$200K OTE for strong performance, along with other benefits like:
Benefits
- Comprehensive medical, dental, and vision coverage.
- Reimbursements for home office setup.
Company info
- Experience managing complex enterprise customers and senior stakeholders.
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