Apply Digital

Strategy Lead

Toronto

Sponsorship not specifiedCAD 130k-CAD 170kDetected 10 days ago

Data AnalysisAgentic AIBusiness DevelopmentResearchLeadershipCommunicationMentoringPublic Speaking

About the role

Read our full ACx report here: https://www.applydigital.com/insights/learn/the-acx-report/

Build and lead senior client relationships grounded in genuine understanding of their business.
Identify and develop new opportunities within accounts through rigorous insight and point of view.
Lead primary and secondary research to surface business insights and identify strategic opportunities.
Develop deliverables that connect audience and experience findings to commercial outcomes.
Facilitate workshops with executive stakeholders to align on direction and build momentum.
Partner with the Head of Strategy and peers to evolve how we work, including integrating agentic and AI-native approaches.
Create compelling presentations that engage and inspire clients and stakeholders.
Partner across disciplines - product, experience, engineering - to see strategy through to execution.
An inclusive and safe environment: We're truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
ABOUT APPLY APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands.

8+ years of experience in strategy or digital/customer experience design roles.
3+ years in consulting or agency environments.
Proven experience working with entertainment, sports, and/or media clients or within an entertainment, sports, or media organization.
Proven track record in digital and customer experience strategy development.
Strong expertise in primary and secondary research methodologies.
Experience designing and facilitating workshops with executive-level stakeholders.
Comfortable using AI tools in your day-to-day work, with an eye on how they're reshaping customer experience.
Ability to thrive in dynamic environments while managing multiple projects.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.

Broaden your skills on a range of engagements with international brands that have a global impact.

Tailor your extended health and dental plan to your needs, priorities, and preferences.
Learn more in our Diversity, Equity, and Inclusion (DEI) section.
We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow.
Here are a few benefits we offer to support you: Agentic Delivery: Our people work in a modern way to deliver client outcomes.
Generous vacation policy: Work-life balance is key to our team's success, so we offer flexible personal time off (PTO); allowing ample time away from work to promote overall well-being.
We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

This listing is sourced directly from Apply Digital's careers page and normalized into a canonical job model.