SGC

Service Technician I

Buffalo, NY

Sponsorship not specifiedDetected 6 days ago

Customer SupportCommunication

About the role

The Service Technician I shall be responsible for outside labor duties and maintenance of the casino/hotel buildings and grounds.
All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1.

Maintain and clean the building grounds such as sweeping lots, removing snow, mowing grass and watering the shrubbery and grass.
Perform routine maintenance tasks at the casino daily.
Support all special event equipment needs.
Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.

Must be able to stand, walk, and move through all areas of the casino/hotel.
Must be able to work with standards tools of the trade.
Must be able to work in all weather conditions.
Must be able to lift up to fifty (50) pounds.
Must be 18 years of age or older upon employment.
Experience in the technical fields of carpentry, electrical, plumbing and heating/air conditioning would be helpful.
Ability to initiate and complete work orders.
Must complete all required SGC Training programs within nine (9) months from commencement of employment.
Each position has varying minimum qualifications.

Must possess excellent communication skills.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

This listing is sourced directly from SGC's careers page and normalized into a canonical job model.