Freseniusmedicalcare
Inpatient Scheduler
Las Vegas, NV
Sponsorship not specifiedDetected 1 day ago
SwiftComplianceCustomer SupportPatient CareCommunicationMicrosoft Office
About the role
- Reinforces local call-out procedures for off-hours and weekend schedules. ·Escalates scheduling matters as it relates to adhering to hospital contract to direct supervisor. ·Produces scheduling reports as requested.
- PHYSICAL DEMANDS AND WORKING CONDITIONS: - The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Responsibilities
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ensures that staff utilization adheres to efficient scheduling, meeting the needs of both the physician and hospital partners as well as effective labor utilization practices.
- Liaisons with physicians, hospital partners and direct and indirect patient care staff to schedule all patient treatments in a 24/7 environment with the utmost emphasis on extraordinary patient care service.
Requirements
- Ability to be on call and work in a 24/7 environment.
- Travel to meetings may be required.
Skills
- Must be able to work in a fast-paced environment and remain professional under high-stress times.
- 1 - 2 years of customer service experience or dispatch experience.
- Prior scheduling experience in a fast-paced environment desired.
- Familiarity with the Grasshopper, ACES, etc with ability to pick up systems quickly.
- Prior medical terminology experience preferred.
- Excellent communication skills; both verbal and written.
- Ability to make sound decisions in a timely manner.
- Proficient in MS Office Suite and communications platforms, such as Skype and Microsoft Teams.
- Ability to employ discretion and confidentiality in sensitive areas.
Benefits
- Support FMCNA's mission, vision, core values, and customer service philosophy.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels.
- High school diploma or equivalent combination of education and experience.
Company info
- Dispatches the appropriate personnel to the assigned facility (RN, CCHT, BIOMED, etc.) in addition, a dispatcher will make phone calls to update, add to, inform and facilitate to all FKC customers.
- Serves as the focal part of the care team that is responsible for all scheduling and dispatching efforts working hand in hand with area hospitals and acute care facilities for emergent and non-emergent dialysis care.
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This listing is sourced directly from Freseniusmedicalcare's careers page and normalized into a canonical job model.