DEPT®
Account Supervisor
Vancouver, Canada
Sponsorship not specified$70k-$80kDetected 1 day ago
RESTStakeholder ManagementEmail MarketingSalesforceCRMAccount ManagementResearchCommunicationOrganizational Skills
About the role
- This is a 6 month fixed term employee contract initially, with a likelihood of extension.
- Toronto, hybrid DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster.
- Clients include Google, Lufthansa, Meta, eBay, and OpenAI.
Responsibilities
- Manage, draft and review client briefs
- Build strong client relationships through regular meetings, planning sessions, and ongoing partnership
- Work collaboratively with creative, strategy, and production teams to deliver high-quality CRM and digital communications under tight timelines
- Extremely organised, with the ability to manage multiple projects, shifting priorities, and tight timelines effectively
- Enhanced family friendly policies to support new parents.
Requirements
- Demonstrable agency experience in Client Services, preferably in a Senior Account Manager or Account Supervisor role
- Experience delivering multi-channel marketing communications including digital, CRM, and email marketing
- Strategic thinker with the ability to assess client requests critically and determine clear next steps
Nice to have
- Experience with or working knowledge of CRM platforms such as Iterable, Braze, or Salesforce Marketing Cloud is preferred
Compensation
- An excellent salary based on experience and equal pay policies
Benefits
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- A flexible, hybrid/remote working policy
Company info
- better together, relentlessly curious, and get sh*t done.
- It is how we work, how we grow, and how we make things that matter.
- At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
- At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive.
- We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
- Not sure you meet all qualifications?
- Apply, and let us decide!
- Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do.
- We believe in giving everyone a fair chance to shine.
- We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
- Want to know more about our dedication to diversity, equity, and inclusion?
- At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused.
- Using the AI is optional, just let us know if you'd prefer it not be used.
- This posting reflects an existing vacancy at DEPT®.
This listing is sourced directly from DEPT®'s careers page and normalized into a canonical job model.