TRM Labs

TRM Labs

Deployment Strategist, Public Sector (Embedded Account)

Washington D.C

Sponsorship not specified$127k-$156kDetected 22 days ago
A/B TestingCybersecurityCustomer SuccessCadenceLeadershipCommunicationCollaborationProblem SolvingAdaptability

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odds of building a lasting career here

47Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role52
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

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Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
  • This is a single-customer Deployment Strategist role dedicated to a large government contract. Reporting into Customer Success, you'll be the embedded partner accountable for the customer's success on TRM's AI investigation platform — owning adoption, value realization, and the trajectory of the account over a multi-year horizon, and coordinating the 25+

Responsibilities

  • Account success & value realization - you own the outcome: adoption, mission impact, and the value story that carries renewal and expansion.
  • Program architecture & governance - define the operating model, cadences, decision rights, and escalation paths; own the program charter and keep it current.
  • Metric design & tracking - determine what gets measured (mission outcomes, platform usage, capability maturity), wire up the dashboards, and own the story the numbers tell - reported both internally and to the customer.
  • Workload & transition strategy - author and drive the roadmap for shifting workflows from TRM-led to customer-led, deciding which move, on what timeline, and under what conditions, evolving the model from TRM-heavy to partnership to advisory.
  • Training & readiness - host platform trainings for HQ and field, and partner with TRM Academy so readiness gates are met before users take on live work.
  • Customer deliverables & sprint coordination - help the customer produce the administrative deliverables they need and support their sprint coordination.
  • Risk & issue management - maintain the risk log, flag threats to milestones, and drive mitigations.
  • We are building a safer world.

Requirements

  • Operating with a high degree of ambiguity

Nice to have

  • Familiarity with blockchain intelligence, crypto investigations, or financial-crime workflows.
  • You'll join TRM's Customer Success / Deployment Strategist function as the dedicated owner of a large, single-customer government deployment.
  • This is a net-new seat: you both stand up the program and architect how it matures, with high autonomy and high ownership.
  • The bar is high: every DS is expected to pair program-ownership depth with the customer judgment to operate with ownership in a sensitive environment.
  • Team Operating Rhythms:
  • Distributed, not distant.
  • asynchronous between engagements in Slack and Notion.
  • a regular MBR/QBR cadence with the customer.

Skills

  • Individual pay is determined by skills, qualifications, experience, and location.

Compensation

  • Individual pay is determined by skills, qualifications, experience, and location. The compensation details listed in this posting reflect the US base salary only
  • The estimated base salary range for this role is $127,000-$156,000.

Company info

  • You'll coordinate a large embedded TRM team onsite and partner across TRM Academy, Product/Engineering, and Capture/RevOps.
  • Distributed, not distant. The team is US-based, with regular onsite presence in the DC metro area (up to 3 days per week).
  • Synchronous onsite with the customer and the embedded team; asynchronous between engagements in Slack and Notion.
  • Weekly 1:1 with manager and a weekly program-health sync; a regular MBR/QBR cadence with the customer.
  • Required online and collaboration hours:
  • Schedule: US business hours, with overlap across TRM teams for internal syncs and coverage of the customer's operating hours.
  • We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact.
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This listing is sourced directly from TRM Labs's careers page and normalized into a canonical job model.