Balsam Brands
Director of Omnichannel Product Management
Boise, ID · Director · Full-time
Sponsorship not specifiedDetected 8 days ago
RESTA/B TestingProduct ManagementProduct StrategySupply ChainInventory ManagementCustomer Support
About the role
- The person in this seat will make their vision for product and technology easy for the rest of the organization to understand and co-invest in.
- This full-time position reports to the Head of Product Management and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in- office.
- Learn their functions, pressures, and goals well enough to surface real opportunities, prioritize them clearly, and solve them together.
Responsibilities
- Be a trusted partner for the business.
- Build deep, trusted relationships with senior leaders across eCommerce, Inventory Management, Operations, Customer Service, and Finance.
- Make product and technology's priorities and progress easy for partners to see and collaborate on
- Partner with the Head of Engineering to shape product architecture and longer-horizon technical strategy together.
- Drive prioritization and trade-offs. Balance a portfolio of priorities across pods and facilitate the trade-off decisions that optimize for business impact, customer value, and operational risk
- Measure what matters. Define and track the product and operational metrics that prove value, and partner with the team to adopt metrics specific to their areas
- Communicate with clarity. Evangelize the work and its outcomes to executives and business partners. Create the cadences that keep everyone aligned
- This is the engine that will power the business's ability to scale, strategically manage our supply chain, and expand internationally.
- It is a rare chance to build a foundational platform and shape how a profitable, growing retail company innovates for its next phase.
- Own the retail core roadmap.
Requirements
- 14+ years in product management, including experience leading product managers or operating at a director level
- Deep, hands-on experience with the back-end and enterprise systems that run retail operations, such as order management (OMS), warehouse and inventory management (WMS/IMS), and financial systems
Benefits
- Set and evangelize the product strategy, vision, and roadmap for Balsam's financial, warehouse, inventory, and order management systems, aligned to company growth objectives and international expansion
- Leads team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values
Company info
- They will also coach and grow a team of Product Managers and Product Owners into Builder PMs who prototype and leverage AI in every part of their daily work.
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This listing is sourced directly from Balsam Brands's careers page and normalized into a canonical job model.