Balsam Brands

Balsam Brands

Director of Omnichannel Product Management

Boise, ID · Director · Full-time

Sponsorship not specifiedDetected 8 days ago
RESTA/B TestingProduct ManagementProduct StrategySupply ChainInventory ManagementCustomer Support

About the role

  • The person in this seat will make their vision for product and technology easy for the rest of the organization to understand and co-invest in.
  • This full-time position reports to the Head of Product Management and is expected to work in a hybrid model, which currently includes Monday, Tuesday, and Wednesday in- office.
  • Learn their functions, pressures, and goals well enough to surface real opportunities, prioritize them clearly, and solve them together.

Responsibilities

  • Be a trusted partner for the business.
  • Build deep, trusted relationships with senior leaders across eCommerce, Inventory Management, Operations, Customer Service, and Finance.
  • Make product and technology's priorities and progress easy for partners to see and collaborate on
  • Partner with the Head of Engineering to shape product architecture and longer-horizon technical strategy together.
  • Drive prioritization and trade-offs. Balance a portfolio of priorities across pods and facilitate the trade-off decisions that optimize for business impact, customer value, and operational risk
  • Measure what matters. Define and track the product and operational metrics that prove value, and partner with the team to adopt metrics specific to their areas
  • Communicate with clarity. Evangelize the work and its outcomes to executives and business partners. Create the cadences that keep everyone aligned
  • This is the engine that will power the business's ability to scale, strategically manage our supply chain, and expand internationally.
  • It is a rare chance to build a foundational platform and shape how a profitable, growing retail company innovates for its next phase.
  • Own the retail core roadmap.

Requirements

  • 14+ years in product management, including experience leading product managers or operating at a director level
  • Deep, hands-on experience with the back-end and enterprise systems that run retail operations, such as order management (OMS), warehouse and inventory management (WMS/IMS), and financial systems

Benefits

  • Set and evangelize the product strategy, vision, and roadmap for Balsam's financial, warehouse, inventory, and order management systems, aligned to company growth objectives and international expansion
  • Leads team with accountability for business outcomes, promoting solution-sharing and inspiring the broader team/function with a vision aligned with organizational values

Company info

  • They will also coach and grow a team of Product Managers and Product Owners into Builder PMs who prototype and leverage AI in every part of their daily work.

This listing is sourced directly from Balsam Brands's careers page and normalized into a canonical job model.