Suddath

Suddath

Quality Control Manager - Final Mile

Houston,Texas: United States of America · Contract

Sponsorship not specifiedDetected 22 days ago
SalesExcelSupply ChainLogisticsCustomer SupportCommunicationProblem SolvingMicrosoft OfficeConstruction Management

About the role

  • The Quality Control manager is responsible for overall quality of our Driver Fleet.
  • include performing site visits for claims, as well as Independent Contractor job checks and site visits for Meet Trucks.
  • Position will be initial contact for all claims and in dealing with insurance companies.

Responsibilities

  • Perform site visits to assess property damage and track accordingly.
  • Work with Driver Trainer and develop onboarding processes and plans for all new independent contractors.
  • Perform Service Orders as needed.
  • Assess current contractors and teams and develop training as necessary.
  • Complete Independent Contractor Drive-Behinds and Ride-Alongs and fill out all necessary paperwork.

Requirements

  • They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel.
  • Employees may be required to perform other duties as assigned.
  • Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet.
  • Requires the ability to see details of objects within close range.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

Nice to have

  • Four (4) year college degree in Construction Management, Business, Supply Chain Logistics, or related field preferred, but not required.

Benefits

  • A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
  • Paid Time Off (PTO) and paid company holidays
  • A tuition reimbursement plan where employees are encouraged to continue their education and development
  • For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
  • Value Statement, Vision, and Strategy.

Company info

  • Negotiate appropriate settlements to customers with damage.
  • Call customers to complete Independent Contractor Performance Surveys and fill out all necessary paperwork.
  • Initiate and maintain good relations with sales team and customers/superintendents.

Equal opportunity

  • Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position.

This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.