Suddath
Quality Control Manager - Final Mile
Houston,Texas: United States of America · Contract
Sponsorship not specifiedDetected 22 days ago
SalesExcelSupply ChainLogisticsCustomer SupportCommunicationProblem SolvingMicrosoft OfficeConstruction Management
About the role
- The Quality Control manager is responsible for overall quality of our Driver Fleet.
- include performing site visits for claims, as well as Independent Contractor job checks and site visits for Meet Trucks.
- Position will be initial contact for all claims and in dealing with insurance companies.
Responsibilities
- Perform site visits to assess property damage and track accordingly.
- Work with Driver Trainer and develop onboarding processes and plans for all new independent contractors.
- Perform Service Orders as needed.
- Assess current contractors and teams and develop training as necessary.
- Complete Independent Contractor Drive-Behinds and Ride-Alongs and fill out all necessary paperwork.
Requirements
- They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel.
- Employees may be required to perform other duties as assigned.
- Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet.
- Requires the ability to see details of objects within close range.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Nice to have
- Four (4) year college degree in Construction Management, Business, Supply Chain Logistics, or related field preferred, but not required.
Benefits
- A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
- Paid Time Off (PTO) and paid company holidays
- A tuition reimbursement plan where employees are encouraged to continue their education and development
- For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.
- Value Statement, Vision, and Strategy.
Company info
- Negotiate appropriate settlements to customers with damage.
- Call customers to complete Independent Contractor Performance Surveys and fill out all necessary paperwork.
- Initiate and maintain good relations with sales team and customers/superintendents.
Equal opportunity
- Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position.
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This listing is sourced directly from Suddath's careers page and normalized into a canonical job model.