Quantiphi
Senior Client Solutions Partner
USA - Remote · Senior · Full-time
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About the role
- This role goes beyond traditional CCaaS solutioning and requires the ability to reimagine end-to-end customer journeys by leveraging Agentic AI, conversational AI, agent augmentation, and advanced analytics platforms.
- You will work closely with customers to define and execute their CX transformation roadmap using cutting edge AI platforms and leading CCaaS solutions.
- Engage in end-to-end pre-sales and solutioning, spanning:
Responsibilities
- Own and drive end-to-end sales cycles for CCaaS and CX transformation opportunities in a B2B environment
- Prepare and deliver compelling technical and business presentations, articulating the value of AI-driven CX transformation
- Collaborate with Solution Architects, Data Science, and Engineering teams to:
- Develop differentiated points of view and offerings
- Build reusable accelerators and GTM assets
- 21x Google Cloud Partner of the Year awards in the last 8 years.
- 3x NVIDIA Partner of the Year titles.
- 2x Snowflake Partner of the Year awards.
Requirements
- Data-driven mindset with the ability to leverage market insights and customer data
- Self-driven, entrepreneurial mindset with the ability to thrive in a fast-paced environment
- Experience leading AI-first CX transformations at enterprise scale
- Ability to bridge business consulting + technical solutioning + sales execution
Nice to have
- Discovery and problem definition
- Journey mapping and experience redesign
- Solution architecture and roadmap development
- Virtual agents and conversational AI
- Agent assist and real-time guidance
- Contact center analytics and insights
- Integrations across CCaaS and enterprise systems
- Identify and qualify opportunities by understanding customer pain points across contact center and broader CX ecosystems
Skills
- Quantiphi is an award-winning AI Services company, driven by a deep desire to solve transformational problems at the heart of businesses.
- Your next big opportunity starts here!
- For more details, visit:
- Website or LinkedIn Page.
- Senior Client Solutions Partner
- Recommend enterprise architectures, integration strategies, and platform ecosystems on Google Cloud and other hyperscalers
Benefits
- We offer first-in-class industry solutions across Healthcare, Financial Services, Consumer Goods, Manufacturing, and more, powered by cutting-edge Generative AI and Agentic AI accelerators.
Company info
- While technology is the heart of our business, a global and diverse culture is the heart of our success.
- We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
- If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!
- QUANTIPHI, AI-FIRST, AI Enterprise Solutions
- We are interviewing and hiring immediately!!!
- Work hands-on with customers to demonstrate and prototype:
- Partner with customers to define CX transformation strategies, including automation, personalization, and AI-led augmentation across the customer lifecycle
This listing is sourced directly from Quantiphi's careers page and normalized into a canonical job model.