Monumental Sports & Entertainment
Internship: Ticket Operations (Part-Time/Seasonal)
Washington, DC · Intern · Internship
Sponsorship not specifiedDetected 3 days ago
SpringCustomer SupportLeadershipCommunicationCollaborationTime ManagementMicrosoft Office
About the role
- Are you looking to gain valuable experience in the sports industry?
Responsibilities
- Supports Membership Services departments with season ticket holder account requests.
- Provide customer support using the department's shared email inbox.
- Support the department with all assigned projects and administrative needs.
- This position will support the day-to-day ticket operations for all MSE teams.
- This role will focus on the fundamentals of processing ticket orders, distributing tickets, and customer support.
Requirements
- Ability to work a minimum of 20 hours/week from September-May.
Company info
- You will provide first-class customer service and value for our fans.
- You will champion a double-bottom line that engages, unifies, and gives back to the community we serve.
- You will work tirelessly to build generationally exceptional teams that compete for championships year after year and create lifelong memories for our fans.
- You will measure performance with specific objectives and metrics and our analysis and decisions are compelled by data.
- You will prize leadership, but you should value teamwork and collaboration and transparency even more.
- We treat each other with respect.
- We act with honesty and integrity.
- We remain humble.
- You will innovate.
- We are nimble and first to market.
- We are not averse to risk.
- You will have fun.
- We are in the business of happiness.
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This listing is sourced directly from Monumental Sports & Entertainment's careers page and normalized into a canonical job model.