Relx
Sr. Director, E-commerce & Customer Enablement
Raleigh, NC · Director
Sponsorship not specified$157k-$291kDetected 14 days ago
JavaScriptJavaC++HTML.NETSQLAWSGCPAzureCloud PlatformsCybersecurityAccount ManagementBudgetingCustomer SupportLeadershipCommunication
About the role
- U.S. National Base Pay Range: $156,700 - $290,900.
- We know your well-being and happiness are key to a long and successful career.
- Criminals may pose as recruiters asking for money or personal information.
Responsibilities
- Perform reviews to ensure enterprise and architectural standards and processes are followed, working closely with Engineering, Architecture, and Information Security to manage technical debt responsibly.
- Lead the development of technical standards, and perform reviews to ensure enterprise and architectural standards and processes are followed.
- Manage system and user acceptance testing cycles to ensure accurate and quality business solutions.
- Serve as a primary technical point of contact for external technology resources, and oversee vendor and partner relationships across the digital estate, managing contracts, performance, and commercial terms effectively.
- Seek diverse ideas and perspectives from a variety of sources to create better solutions, products, and services.
Requirements
- 15+ years of Software Development experience, including substantial experience in a senior digital leadership role with accountability for customer-facing platforms at scale (e-commerce, web, or customer self-service environments).
- 7+ years of Software Development leadership experience, including leading and developing large, multi-disciplinary teams through periods of structural change.
Nice to have
- BS Engineering/Computer Science or equivalent experience required
- advanced degree preferred.
- Relevant professional certifications or formal training in digital leadership or enterprise architecture preferred.
Skills
- Life cycle management.
- Expertise and proven experience with various resource models such as Managed Services and Staff Augmentation models.
- Industrywide or broad companywide technical knowledge across e-commerce, content management, and customer self-service platforms.
- Software development process expert in agile development methodologies
- Strong budgeting and finance skills.
- Responsible for leaders with teams of both internal and external technology resources.
- Meet or exceed operational targets, service-level agreements, schedules, quality, or cost requirements.
- Develop leaders to build senior leadership bench strength.
- Design and work with complex data models.
- All other duties as assigned.
Compensation
- Geographic differentials may apply in some locations to better reflect local market rates.This job is eligible for an annual incentive bonus.
- $156,700 - $290,900.
Equal opportunity
- qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
- EEO Know Your Rights.
Visa & Work Authorization
- are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientat
This listing is sourced directly from Relx's careers page and normalized into a canonical job model.