International SOS Government Medical Services
Medical Documentation Clerk
Colorado Springs, CO, United States · Full-time
Sponsorship not specifiedDetected 12 hours ago
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About the role
- Remote Position: Candidates must reside within 50 miles of Colorado Springs, CO.
- Help keep specialty care moving for a military-connected patient population by ensuring healthcare documentation and referral information are accurate, complete, and available when needed.
Responsibilities
- Research claims, referral information, clinical history, and chart documentation to support referral management activities.
- Process secure messaging requests, provider communications, outbound calls, and other patient support activities as assigned.
- Track requests, follow-up activities, and outcomes to support accountability, audit readiness, and quality performance metrics.
- Collaborate with Military Treatment Facilities, providers, and internal departments to support efficient referral and documentation workflows.
Requirements
- Ability to prioritize multiple tasks in a fast-paced environment.
- Proficiency using Microsoft 365 applications including Teams, Excel, and Outlook.
- Obtain required clinical documentation from network providers and conduct follow-up outreach to resolve missing or incomplete records.
Compensation
- Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits.
- Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits
- Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance.
- Additional benefits include a 401k plan, paid time off, and an annual bonus.
- International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.
- Upload, index, label, and maintain clinical documentation using approved healthcare systems while ensuring accurate recordkeeping.
- Maintain compliance with HIPAA, privacy, security, and applicable healthcare policies while providing professional customer service.
Equal opportunity
- Employer (EEO) Statement:
- International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
- Equal Opportunity Employer (EEO) Statement:
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