Incident

Incident

Solutions Engineer

San Francisco

Sponsorship not specifiedDetected 14 hours ago
Incident ResponsePublic Speaking

About the role

  • You've been a Solutions Engineer before, and you've stood in front of senior stakeholders and run demos that actually landed - not just clicked through slides.
  • You operate with high ownership - if something needs sorting, you don't wait to be asked.

Responsibilities

  • You want to build something, not just execute someone else's playbook - this function is still taking shape, and you want a say in what it becomes.
  • This function is still being built, which means there's real room to bring your own ideas to the table and help shape how Solutions Engineering works at incident, not just execute a playbook someone else wrote.
  • We're AI-forward, and that's not just a talking point here - you'll be demoing our new AI-native product, and testing and shaping how AI shows up in your own workflow too.

Requirements

  • You have a genuine interest in code and solving hard technical problems - not because a job spec told you to, but because you can't help yourself.
  • Showing up at your best requires switching off, and we make sure you have time to do that.

Compensation

  • Competitive annual leave.

Benefits

  • Meaningful equity.
  • Generous parental leave.

Company info

  • incident.io http://incident.io is the leading AI incident response platform, relied on by some of the best engineering teams in the world when things go wrong.
  • Since launching in 2021, we've helped over 2,000 companies, including OpenAI, Netflix, and Airbnb, run more than 1 million incidents.
  • The stakes are real, the talent is insane, and somehow it's a genuinely lovely place to work.
  • We all pull our weight, go the extra mile, and put in the bit of magic most companies don't have time for, all while having fun and never taking ourselves too seriously.
  • We've raised $96 million from Index Ventures, Insight Partners, and Point Nine, and we're growing fast.
  • There's never been a better time to join.
  • Unlimited AI spend. For everyone, not just engineers. We're all-in on AI across the company, and we expect you to be too.
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