Convene

Convene

Banquet Services Manager

New York, NY · Staff+ · Part-time

Sponsorship not specifiedDetected 3 days ago
LogisticsLeadershipCommunicationProblem SolvingOrganizational Skills

About the role

  • Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
  • We love bringing people together in person, and that passion for great experiences extends to our employees as well.
  • If you're interested in creating inspiring moments of connection, consider joining our team.

Responsibilities

  • Train and mentor staff to maintain consistency, efficiency, and a high level of hospitality.
  • Manage staffing levels to meet fluctuating event schedules while maintaining budget and labor efficiency.
  • Coordinate and manage event setups, furniture placement, staging, and décor according to client specifications.
  • Manage the daily upkeep and readiness of the event spaces and amenity lounge, coordinating with maintenance or external vendors as needed.
  • Receive, document, and store event-related deliveries (vendors, CHG, client). Communicate with the operations and event staff to ensure accuracy and proper storage.
  • Manage the schedule and payroll for hourly staff, communicate shift objectives and timelines, and ensure deadlines are met.
  • Collaborate with event producers, commercial, operations, and clients to understand, streamline, and improve communication of setup details, site visits, and troubleshoot changes.
  • Proven ability to manage teams and deliver results in a fast-paced, event-driven environment.
  • The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification.

Requirements

  • It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Nice to have

  • 3+ years of experience in event operations, venue management, or hospitality leadership.
  • Strong organizational skills with the ability to coordinate multiple events and priorities at once.
  • Excellent communication and problem-solving skills with a client-focused mindset.
  • Knowledge of event logistics, AV/load-in processes, and facility operations is a plus.
  • Physical ability to oversee setup activities, including walking, standing, and occasional lifting/moving of equipment.
  • Spanish fluency is a plus, but not required.
  • Ongoing career growth opportunities plus recognition programs to celebrate milestones.

Compensation

  • Base Annual Salary:
  • Salary Min - $75,000 Salary Max - $85,000
  • This role is also eligible for Convene's annual incentive performance bonus plan.
  • This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Benefits

  • Day-one health coverage for you and your family, 24/7 virtual care, emotional well-being support, and fertility & family planning benefits.
  • Generous PTO, your birthday off (because, of course!), paid parental leave, and a year-end holiday closure to recharge.
  • Ability to work flexible hours, including nights, weekends, and holidays as required by event schedule.
  • Financial Growth: 401K with company match and support for education, courses, and certifications.

Company info

  • The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
  • Banquet Services Manager | The Mallory, NYC
  • Reporting to the General Manager, the Banquet (Event) Services Manager oversees day-to-day venue operations, leading our hourly service team members to ensure each space is transformed into a flawless event environment.
  • include managing event setups, deliveries, load-ins/outs, and overall venue readiness to ensure seamless execution from pre-event setup through breakdown.
  • https://www.themallorynyc.com.
  • As we continue building our opening team, we are seeking an Events Services Manager to join our venue operations team.
  • Serving as the primary liaison between operations, event planners, and vendors, the Events Services Manager ensures smooth logistics and consistently elevated guest experiences.
  • This is a hands-on leadership role requiring an active presence on the venue floor throughout setup, execution, and breakdown.
  • The ideal candidate is a calm, solutions-oriented leader who thrives in a fast-paced, guest-facing environment.
  • Volunteer and give-back opportunities, and the chance to make a real impact in the work you do.
  • At Convene Hospitality Group, we believe great teams are built by bringing together people with different backgrounds, perspectives, and experiences.
  • Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.
  • We want everyone here to feel welcome, supported, and free to be themselves.
  • If you're excited to grow, learn, and make an impact, we'd love to have you on the team.
  • Convene Hospitality Group is proud to be an equal opportunity employer.
  • We welcome applicants of all backgrounds, experiences, and perspectives.

Equal opportunity

  • Convene Hospitality Group is proud to be an equal opportunity employer. We welcome applicants of all backgrounds, experiences, and perspectives.
Apply directly at Convene →Create a free account for alerts like thisView Convene immigration profile

This listing is sourced directly from Convene's careers page and normalized into a canonical job model.