OrthoVirginia
Patient Access Coordinator
Remote VA, USA · Part-time
Sponsorship not specified$16k-$24kDetected 14 days ago
Customer SupportEpicCommunication
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
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About the role
- Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.
- Answers phones appropriately and professionally, providing excellent customer service.
- Clarifies information needed by the caller and determines the best course of action to meet the customer's needs.
Responsibilities
- Manages telephone calls as well as patient inquiries via mail or fax; return patient phone concierge, Website, MyChart and CIH appointment requests in a timely manner.
- Performs other duties as assigned
- Ability to maintain excellent customer service relationships with referral sources, patients, physicians and peers.
- Willing to adhere to company expectations and policies regarding professional work environment and customer support.
- Excellent listening and communication skills in order to fully support patients.
Skills
- Demonstrated ability to make sound judgements.
- Dependable and able to arrive at work on time.
- Demonstrates professional integrity by being honest, reliable and respectful.
- Takes pride in their work and has a positive outlook.
Compensation
- Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.
Benefits
- Direct patient calls regarding medical inquiries to the appropriate resource.
- Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.
Company info
- At OrthoVirginia, you're part of a team dedicated to delivering expert orthopedic and therapy care across the state.
- As Virginia's largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.
- Join us and become part of a trusted network committed to excellence in orthopedic care.
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This listing is sourced directly from OrthoVirginia's careers page and normalized into a canonical job model.