Trimble
Premier Support Engineer
US - CO, Westminster · Senior
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About the role
- Are you a technical powerhouse ready to redefine how enterprise construction leaders succeed in the cloud?
- With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation.
- The Trimble AECO segment provides digital construction solutions that increase precision and productivity for Architecture, Engineering, Construction, and Operations.
Nice to have
- Provide strategic guidance on database customizations and operational best practices to enhance software effectiveness and business alignment.
- Essential Skills & Experience 5+ years of experience in technical support or customer success within enterprise software environments.
- Deep proficiency in Cloud environments, specifically Microsoft Azure Cloud and integration technologies.
- Expert-level troubleshooting skills with the ability to translate complex technical concepts for non-technical audiences.
- Solid understanding of enterprise software systems and cloud-based architecture.
- Hands-on experience with Trimble CMS Vista ERP, Spectrum ERP, or similar construction accounting and project management software.
- Proficiency in HTML, JSON, and CSS for building custom data visualizations.
- Familiarity with database performance tuning and CRM ticketing systems.
Company info
- Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done.
- Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress.
- What Makes This Role Great: In this role, you will be the primary technical advocate for our most strategic enterprise partners, directly influencing the stability and performance of their mission-critical ERP environments while shaping the future of construction cloud integrations.
- Key Exciting Responsibilities Act as the dedicated technical lead for enterprise customers, spearheading the resolution of complex cloud issues and Microsoft Azure integrations.
- Architect and develop sophisticated performance telemetry dashboards using web development tools to provide customers with proactive system stability insights.
- Collaborate directly with cloud engineering and solutions architecture teams to advocate for customer needs and drive issues through the development lifecycle.
- Manage high-priority support cases with rapid response times, ensuring enterprise-level service delivery and continuity across complex workflows.
- Proven track record of building and maintaining long-term relationships with enterprise-level stakeholders.
- Bonus Points For: Hands-on experience with Trimble CMS Vista ERP, Spectrum ERP, or similar construction accounting and project management software.
This listing is sourced directly from Trimble's careers page and normalized into a canonical job model.