Taktile
AI Operations Lead
New York Office · Senior
Sponsorship not specifiedDetected 25 days ago
PythonSQLSnowflakeAWSTerraformdbtData ScienceComputer VisionLLMsAgentic AIComplianceHubSpotCustomer SuccessLeadershipCommunicationCollaboration
About the role
- We believe the companies that win the next decade will be the ones that turn AI from a tool into a multiplier - embedded into how every team works.
- This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.
Responsibilities
- Define and own Taktile's internal AI roadmap, prioritize use cases across Go-to-market, Operations, and G&A
- Define a build vs. buy framework for AI point solutions - assessing, approving, or deprecating tools in close collaboration with our teams
- Build internal tools and agents end-to-end that wire Taktile's SaaS stack (HubSpot, Notion, Linear, Gong) into our engineers' and operators' daily workflows. Own scope, design, implementation, rollout, and iteration.
- Build team-level ownership and coordinate a network of AI champions so workflows are maintained without central dependency
- Drive adoption, not just deployment. Run hands-on workshops, pair sessions, and office hours to teach teams how to actually use what you ship. Measure success in real adoption and time saved, not features delivered.
- Partner with Security and IT on governance. Apply least-privilege principles from day one. Build the guardrails, access scoping, and audit trails that let us move fast on AI without exposing customer data or production systems.
- We embrace and support all gender identities and expressions, and celebrate love in its many forms.
Requirements
- 5+ years in consulting, operations, or a similar cross-functional senior role
- Ability to write and review production-grade Python and SQL - preferably with a strong technical background - e.g., Data Science
- Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms.
- Identify, prioritize, and scale automation opportunities across business units, while clearly differentiating what can and should be automated and to what degree vs. what should not (yet)
Skills
- Make an impact and meaningfully shape an early-stage company.
- Receive a top-of-market equity and cash compensation package.
- Use the equipment of your choice including meaningful home office set-up.
- No hiring decision is made solely by automated means without human review.
Compensation
- Receive a top-of-market equity and cash compensation package.
Benefits
- We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references.
Company info
- setting the roadmap and reporting directly to leadership, while also building workflows and running enablement yourself.
- Taktile is a hybrid company.
- Taktile is a hybrid company. This role requires working at least 3 days per week from one of our offices in Berlin, Iasi, or London.
- We're looking for someone who will add to our culture, not just fit within it.
- We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears.
- Successful candidates' data becomes part of their employment records.
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This listing is sourced directly from Taktile's careers page and normalized into a canonical job model.