Saviynt

Platform Support Engineer

Atlanta · Junior

Sponsorship not specifiedDetected 103 days ago

PythonJavaBashMySQLElasticsearchAWSAzureCloud PlatformsKubernetesGrafanaSite Reliability EngineeringDNSVPNCommunicationProblem Solving

About the role

This is an opportunity for someone who enjoys operational challenges and problem-solving in a dynamic cloud environment and wants to see their work through to completion.
If you're resilient and enjoy working in a dynamic environment you belong with us!
Saviynt is an equal opportunity employer and we welcome everyone to our team.

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
Minimum of 2-5 years of experience in IT/Cloud operations and application support (specifically Java apps), with knowledge of cloud infrastructure (AWS and Azure).
Strong experience with application support (Java, Grails, Hibernate) and performance analysis in a production environment, able to pinpoint a performance degradation through analysis.
Strong understanding of cloud computing concepts, architectures, and services on both AWS and Azure platforms.
Working knowledge of containerization and orchestration technologies, specifically Kubernetes.
Experience managing and troubleshooting network connectivity, including VPNs and connections to external networks.
Familiarity with monitoring tools and practices, with experience in setting up and responding to alerts.
Hands-on experience with log management and analysis tools, preferably Elastic Search.
Working knowledge of database systems, preferably MySQL, including L2 troubleshooting and performance monitoring.
Experience with ITSM (IT Service Management) systems, preferably FreshService, including incident, problem, and service request management processes.
End-to-end technical accountability and operational ownership.
Willingness to work in a 24/7 operating model (including Night Shift).
Excellent problem-solving, analytical, and troubleshooting skills with a data-driven approach.

Kubernetes Certification or 3+ years of experience supporting Kubernetes.
Kubernetes Certification (CKA)
Experience with Grafana systems and dashboards is a plus.
Experience with automation tools and scripting languages (e.g., Python, Bash) is a plus.

At Saviynt, it is not typical for an individual to be hired at or near the top of the range for their role and final compensation decisions are dependent on many factors including, but are not limited to location; skill sets; experience and

This listing is sourced directly from Saviynt's careers page and normalized into a canonical job model.