ekug.fa.us6.oraclecloud.com
Client Services Manager
United States
Sponsorship not specifiedDetected 7 days ago
Project ManagementLeadershipMentoring
About the role
- KLDiscovery, a global leader in eDiscovery, is seeking a Manager, Client Services.
- Under the direction of a Client Services Director, the Client Services Manager will provide direct management of a project management team.
- As such, the Client Services Manager will be responsible for the oversight, leadership, and development and coaching of all members of their team, consisting of Senior Project Managers, Project Managers and Associate Project Managers.
Responsibilities
- The Client Services Manager will build and maintain relationships with clients supported by their team.
- In addition, this highly collaborative position will partner with internal support and development organizations to ensure comprehensive and efficient service is delivered to KLDiscovery's clients.
- The Client Services Manager will also provide direct project level support including consultation, serving as an escalation point, and providing a load-balancing function during peak periods.
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