Illumio

Illumio

Customer Marketing Manager

Sunnyvale, California - HQ

Sponsorship not specifiedDetected 140 days ago
Cloud PlatformsSalesExcelCustomer SuccessZero TrustCommunicationWritingOrganizational Skills

About the role

  • Illumio is the leader in ransomware and breach containment, redefining how organizations contain cyberattacks and enable operational resilience.
  • Recognized as a Leader in the Forrester Wave™ for Microsegmentation, Illumio enables Zero Trust, strengthening cyber resilience for the infrastructure, systems, and organizations that keep the world running.
  • THIS ROLE IS 4 DAYS A WEEK IN OUR SUNNYVALE OFFICES OUR TEAM'S VISION: Our Marketing team illuminates and evolves the global brand, driving revenue and empowering future success for our Sales team.

Responsibilities

  • Build and grow a pipeline of customer advocates in partnership with Sales and Customer Success
  • Develop compelling case studies, testimonials, and success stories
  • Manage and scale customer reference and speaker programs
  • Support customer participation in webinars, events, analyst engagements, and media opportunities
  • Drive and expand Illumio's presence on third-party review platforms (e.g., G2, Gartner Peer Insights, marketplaces)
  • Drive the strategy and execution of customer communications, including newsletters, announcements, product updates, and executive messaging
  • Partner with Product, Customer Success & Support to ensure clear, consistent messaging across the customer journey
  • Develop targeted communications to drive product adoption & engagement
  • Establish communication cadences and best practices to optimize customer engagement
  • Strong organizational skills with the ability to manage multiple programs simultaneously

Requirements

  • Bachelor's degree in Marketing, Business, or related field

Nice to have

  • 5+ years of experience in customer marketing, advocacy, or customer communications (enterprise B2B experience preferred
  • cybersecurity a plus)

Skills

  • ONWARDS TOGETHER!

Company info

  • Package and promote customer stories for internal enablement and external marketing campaigns
  • Measure and report on the effectiveness of advocacy and communications programs
  • 5+ years of experience in customer marketing, advocacy, or customer communications (enterprise B2B experience preferred; cybersecurity a plus)
  • Proven ability to build trusted relationships with customers and cross-functional stakeholders
  • Exceptional storytelling and writing skills across multiple formats and channels

This listing is sourced directly from Illumio's careers page and normalized into a canonical job model.