Longbridge Financial

Mortgage Operations Manager - In Office / Paramus, NJ or Houston, TX

Houston, TX, United States

Sponsorship not specified$125k-$150kDetected 14 days ago

ComplianceExcelVendor ManagementLeadershipCommunicationMicrosoft OfficeUnderwriting

About the role

The HELOC Operations Manager is a hands-on leadership role responsible for building and running Longbridge's Home Equity Line of Credit operations from inception through growth.
In the early stage, you'll personally perform loan intake, processing, and operational functions while simultaneously designing the scalable infrastructure needed to support expansion.
As volume grows, you'll hire, train, and develop your team - progressively transitioning from direct production to full operational oversight.

Build the Foundation
Design and build the HELOC operations department from the ground up, performing line-level functions during the startup phase
Develop policies, procedures, and controls - including testing for regulatory compliance
Create capacity plans, job descriptions, and training materials aligned to projected growth and volume
Identify and implement process automation opportunities, including AI-assisted tools
Lead Daily Operations
Manage and perform loan intake and processing, including gathering documentation, clearing conditions, and preparing closing packages
Monitor pipeline quality, manage risk appropriately, and drive toward monthly production goals
Lead vendor relationships for underwriting, flood, appraisal, title, and other HELOC services
Partner with Retail, Wholesale, and Sales teams on product, process, and competitive positioning

5+ years of experience in HELOC or home equity lending operations, with a deep understanding of both the loan lifecycle and operational management
Working knowledge of Fair Lending, HMDA, RESPA, CFPB, Bank Secrecy Act, and related compliance requirements

Experience at an Independent Mortgage Banker (IMB) strongly preferred
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
experience with AI/automation tools is a plus
Familiarity with MeridianLink LOS is a plus, though equivalent LOS experience is equally valued

Target base salary range is 125 - 150K, which is based on various factors including skills and work experience.
Job sites, set the estimated salary, not Longbridge Financial.
Target base salary range is 125

Medical, Dental, Vision, FSA/HSA, and wide array of voluntary products and discounts
In addition to base salary, this role is eligible for a competitive additional compensation program via annual bonus that is based on individual performance.

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Grow and Develop a Team

This listing is sourced directly from Longbridge Financial's careers page and normalized into a canonical job model.